What are the responsibilities and job description for the Receptionist position at Common Ground?
Description
Position at Common Ground
Seeking Receptionist for a position with All for Oxford (A4O) team!
Schedule: Monday-Thursday 8:30 am - 7 pm (Fridays are flexible depending on hours needed). Schedule may vary dependent on community needs.
Base Pay: $17.00 - $19.00 per hour
About You
The Receptionist will warmly welcome each guest or caller to the Resiliency Center. The Receptionist will work as a team member in the resiliency center setting that serves all members in the community. This position will provide and maintain a supportive, flexible, hopeful, empathic, and engaging environment for individuals/families seeking help with healing. The Receptionist will provide support in the administration operations of the program. If you wish to serve those in crisis, we invite you to apply! Complete job description details: Receptionist - Job Description
Day in the Life
- Initiate prompt, courteous delivery of service by engaging guests upon arrival
- Welcome visitors upon entering the Resiliency Center and help to ensure an overall pleasant visitor experience
- Cultivate a welcoming atmosphere that emphasizes trauma informed and victim-centered delivery of service
- Help to manage the physical location of the Resiliency Center to provide a comfortable place for visitors to congregate or seek services
- Answer phone calls and appropriately direct individual inquiries
- Assess visitor’s needs and provide them with personalized solutions for self-directed wellness activities or classes offered by the Resiliency Center and/or others across the community
- Maintain CRM software for client scheduling and program activities
What you need to apply
- High School Diploma or GED
- Experience working in a community-based setting, preferred
- Bi-lingual (Spanish, Arabic, or American Sign Language), preferred
What Makes Us Different?
- Non-Profit mission-driven, person-focused environment
- Trauma Informed Training, including de-escalation and mass violence training
- Team orientated environment
- An organizational culture of mental & behavioral health support for all
For your hard work
- Mileage reimbursement (where appropriate for personal vehicle usage)
- Generous paid time off (for eligible employees)
- Employer sponsored benefit & wellness plans (including 16% fringe pay, Calm App, etc.)
- Competitive wages
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are – in person, phone call, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.
Find out more at https://commongroundhelps.org
Salary : $17 - $19
Not Your Average Receptionist Position!
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Reliable Receptionist -
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