What are the responsibilities and job description for the Full-time Teller position at Commonwealth CU?
Commonwealth Credit Union's mission is to better the lives of those we serve. We do that by following four Quality Standards:
1) Security: Making sure we have a safe environment and are following all applicable state and federal laws
2) Courtesy: Treating everyone with respect and courtesy
3) Image: Maintaining a positive image for our members and in our communities
4) Efficiency: Achieving maximum productivity with minimal wasted effort or expense
Qualified candidates must embody our values of integrity, commitment and genuine care for others. They must also be willing to maintain a professional image--both in appearance and in communication.
The duties of a Teller include, but are not limited to:
- Maintaining an acceptable balancing record with all negotiable items on a daily basis--including cash, checks, and other negotiable items
- Using the member's name at least three times during every transaction--maintaining attentiveness and responsiveness to member traffic, while maintaining efficiency
- Meeting the monthly requirements on the number of transactions processed
- Meeting the monthly minimum requirement for credit union products and services cross-sold each month--possessing the necessary product knowledge to help match a product or service with the member's needs
- Displaying good decision-making skills with respect to policies and guidelines--presenting the credit union's perspective with regard to policies and procedures, in a positive and accurate manner
- Participating in all in-house training offered to staff, and showing enthusiasm towards learning
- Attending all required security training, and staying up-to-date on all branch security matters
SATURDAY HOURS REQUIRED.
MAY BE ASKED TO ASSIST AT OTHER BRANCHES.