What are the responsibilities and job description for the Dispatch Clerk position at Community Action For Improvement Inc?
As a part of our continued growth, we are looking for a dedicated and passionate Dispatch Clerk for our Salvage Yard. As a Dispatch Clerk, you will be responsible for coordinating and communicating quickly and effectively between our sales and delivery drivers. The Dispatch Clerk is accountable for accurate processing, assigning, and canceling work orders. The Dispatch Clerk must utilize our systems daily to ensure all ETAs are met. Our Dispatch Clerk will also help locate inventory and adjustment maintenance as needed. We are seeking extremely motivated candidates, who have excellent customer service skills and are excited about the opportunity to support operational processes and procedures. If you like growth, working with happy, enthusiastic individuals, benefits, and weekends off you'll enjoy a career with us!
Essential Job Duties:
- Communicate/coordinate between sales and delivery drivers as needed via phone, email, fax, etc. Communicate to sales/drivers quickly, effectively, and efficiently.
- Process all orders printed within 1 hour after the time stamp.
- Utilize X4,6, B1,13 daily to ensure all ETA are met or notice is given to said sales rep/group of delays.
- Assign all Work orders to the parts puller via the B1,3 screen.
- Location and Inventory adjustment maintenance as needed
- Part replacement on open work orders as needed
- Creates manifests and handles all canceled orders
- Must be able to multi-task and work in a high pace environment daily
- Other duties as assigned.