Senior Center Resource Manager

Description

Come join the amazing Community Action Program of Belknap-Merrimack team!

 
We are a private non-profit committed to doing all we can in the fight against poverty. Our legacy goes back to the 1960's and we manage over 70 programs designed to help those who need it most. 

 
You'll join a team of talented and passionate people who are motivated to make our community as strong and resilient as possible. 

We are looking for a Senior Center Resource Manager to join our team right now! Come find your purpose while you make valuable, rewarding impacts in the lives of the individuals we serve. The Senior Center Resource Manager is responsible for management of all aspects of Senior Center programs, including community dining, activities, education, wellness, and exercise; assistance with public relations and community development projects. If applicable to the respective site, management of the Meals on Wheels Program (MOW), and assistance with outreach luncheons.

Hours: This is a Full-Time, 37.5 hours a week - Monday – Friday, occasional weekend for events as needed.

Benefits: 

• 12 Paid Holidays Annually 
• Paid Time Off - Earn up to four weeks of PTO in your first year!
• Multiple Health Insurance Options
• Health Reimbursement Account
• Health Savings Account
• Health Insurance Buyout
• Dental and Vision Insurance are included at no additional cost if enrolled in health insurance.
• Flexible Spending Accounts for healthcare and Dependent Care
• Life insurance, Short Term Disability and Long-Term Disability Insurance is employer paid.
• Voluntary Life Insurance, Accident Insurance, Critical Illness Insurance
• Voluntary NH Paid Family Leave Insurance
• 403(b) Retirement Account with 5% employer match after one year
• Employee Assistance Program
• Federal Student Loan Forgiveness Program
• Mileage Reimbursement

Requirements

Job Duties

• Oversees the day-to-day operations of the center including community dining, activities and programs. If applicable to the site, also oversees day-to-day operations of Meals on Wheels, and provides assistance with outreach luncheons. The focus is to encourage personal growth, independence and community involvement in the areas of recreation, socialization and education.
• Recruits, trains and supervises daily operation of the community dining meal program (and Meals on Wheels Program if applicable), including an accurate system for reservations and meal counts, reporting procedures, and meal and supply requests.
• Manages community relations and marketing of all program and services for the center.
• Maintains current information from community resources, services, and program options.
• Maintains accurate records and submits timely reports.
• Establishes and maintains direct communication with other social service agencies to provide a continuum of services for older adults.
• Maintains compliance with health, food safety and portion control standards for meal service. Maintains trainings for all staff on food safety.
• Learn and maintain the ServTracker software program, which tracks meal reservations, weekly activities, attendance, and MOW routes.
• Develops and maintains a computer learning center on site, as applicable.
• Acts as an advocate for older adults and people with disabilities seeking or in need of assistance.
• Communicates with local officials and gains support from both public and private sectors.
• Establishes volunteer system for the senior center including recruiting, training, supervision, and recognition, as well as tracking and reporting volunteer hours.
• Collects and makes daily deposit for meal donations and completes appropriate cash report. Completes the on-site cash report for deposits and expenditures, providing the appropriate back up documentation.
• Oversees the determination of participant eligibility for the congregate meal program.
• Develops and supports fundraising for the center as well as for the department.
• Completes CPR certification and ServSafe Food Safety Training to maintain certification.
• Maintains communication with outreach luncheon coordinators/volunteers and helps with paperwork and deposits when assigned. Assist with delivery and serving as needed.
• Attends trainings, meetings and workshops as required.
• Assists in fundraising activities, as requested.

Experience and Skill Requirements:

• The ideal candidate will be friendly, positive, and team-oriented.
• Minimum five years supervisory experience.
• Ability to work effectively with older adults.
• Social/Human Services experience required.
• Knowledge of community support services.
• Restaurant experience is a plus.
• Ability to coordinate numerous and diverse activities, programs, and recreational trips.
• Excellent written and oral communication skills, as well as proficiency with Microsoft Office Suite. Ability to learn ServTracker, our program tracking software.
• Some budgeting or financial management experience.
• Must be dependable with courteous demeanor.
• Ability to organize efficient route plan and work under time constraints of food delivery.
• Ability to physically lift coolers containing meals weighing up to 30 pounds, climb stairs and wash coolers

Community Action Program Belknap-Merrimack Counties, Inc. is an E.O.E