Payroll & Benefits Administrator

Community West Bank team members support and foster the values character, quality, people, community, and achievement. We live and breathe these attributes with all we do. As an integral member of the Human Resources team for Community West Bank, this position will provide extraordinary customer service to our internal team members and external customers, exemplifying the Bank's values and our dedication to quality and service. This position will have direct responsibility as a Human Resources team member to assist in the accomplishment of the Department Business Plan goals and objectives. This position will elevate the team as a member of the Bank's high-performance culture that emphasizes empowerment, quality, productivity, ethical standards, goal attainment and the ongoing development of CWB's vision to become the bank of choice for small and medium-sized businesses, professionals, and individuals in the markets we serve. We will combine steady growth, consistent earnings, and control risk to provide a safe and sound bank. Our people will be the difference, delivering an unparalleled experience to our clients, establishing consistency in earnings and enhanced shareholder value.

JOB OVERVIEW/PURPOSE

The Payroll and Benefits Administrator is responsible for the accurate administration and processing of the payroll and HR information system functions, streamlining processes for efficiencies by implementing automation and reducing use of paper. This includes administering the semi-monthly payroll in an accurate and timely manner, and following established policies and procedures, best practices, and regulatory requirements in compliance with State and Federal wage and hour laws. This position will maintain responsibility for the administration of the integrated Payroll, HRIS and Time and Labor System, as well as the Benefits Management system. This position performs all essential duties in compliance with regulatory requirements as well as Bank policies and procedures.

1. Responsible for accurately processing semi-monthly payroll including new hires, terms, LOA's, bonus, rate changes, retroactive payments, garnishments, and other adjustments as necessary in the payroll process.
2. Creates, performs preliminary reviews, and reconciles payroll reports, quarterly tax filings and totals for accuracy prior to finalizing.
3. Oversees the Time and Labor system and administrative function - provide subject matter expertise and training as required. Administer electronic timesheet approval process.
4. Maintains human resource information system records and compiles reports from database. Set-up, maintain, and audit employee files ensuring all file information is in compliance with labor law requirements. Maintain employee files for benefit information and payroll records and medical information separate form personnel files, protecting confidentiality of information.
5. Ensures compliance with all applicable government and regulatory laws, including CA Wage & Hours laws and maintains internal controls with HR & payroll.
6. Accurately responds to employment verification requests and unemployment claims.
7. Tracks workers compensation and other types of leaves, including Covid-19 leave, in HRIS database.
8. Interfaces with Finance department regarding general ledger interface to Fiserv and Paylocity.
9. Creates, prepares and provides reports utilizing HRIS for budget purposes and other compensation or HR related reports as needed or required by management.
10. Annual preparation of AAP, EEO-1, Vets-4212, OSHA-300 reporting as required to be submitted prior to deadline of filing.
11. Preparation of HR reports including but not limited to payroll and benefit information as requested by internal and/or external auditors as requested by Risk Management or Accounting.
12. Assists in managing HR portal by submitting changes to IT regarding grades/salary structure, titles, supervisors, department changes, and HR documents.
13. Knowledgeable of Employee Handbook policies and employment procedures to be able to respond to routine HR related inquiries in a timely manner.
14. Acts as liaison with payroll and benefits vendors to assure positive vendor relationships.
15. Administers Notary Administration and NMLS administration systems, updating information as needed for renewals, additions and deletions of staff.
16. Assists with New Hire Orientation process as needed.
17. Participates in staff meetings and attends other meetings and seminars. Keeps current on trends and legal changes in the field of payroll and benefits administration.
18. Assists in the evaluation of reports, decisions, and results of department in relation to established efficiency of the department and services performed.
19. Meets response and resolution times as defined in service level agreements and/or service requests and follows established processes to meet service level commitments.
20. Maintains an understanding of the SOX control environment, risk assessment and control activities for the assigned area(s). As a control operation, maintains the knowledge and skill to perform the control and remains independent from related procedures performed in the process.
21. Adheres to Sox-compliant procedures and consistently performs control activities accurately and completely with requisite source documentation
22. Cross trains in additional functions of the department
23. Develop and implement effective processes to identify, escalate, report, track and remediate risk related issues.
24. Completes all required regulatory training as assigned within deadlines established including BSA, Bank Security and any other training as assigned, within required timeframes and on an annual basis.
25. Other duties and/or projects as assigned by supervisor.

Community West Bank is an EEO/AA/Disability/Vets Employer. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Experience and Skills:

1. Bachelor's degree, or an equivalent combination of education, training and experience
2. Minimum 5 years of Payroll and Benefits experience
3. Minimum 2-3 years of Human Resources experience preferrable.
4. Awareness of operational responsibility for Regulatory and Audit issues:
5. Office of Foreign Assets Control (OFAC), Bank Secrecy Act (BSA), CRA, Affirmative Action, Americans with Disabilities Act (Title I), GLB Privacy Act, CCPA, Bank Bribery Laws, Civil Rights Act (Title VII), Family & Medical Leave Act, Wage and Hour Regulations, and applicable California Civil Code
6. Regulatory and privacy and security concerns
7. Appropriate banking laws, regulations, internal policies, and procedures. Regulations directly applicable to this position include Reg. CC, D, DD, E, B, C, H, O, U, X, and Z.
8. Ability to work in a manner consistent with having a high level of integrity, honesty, courage, and loyalty.
9. Providing high quality customer service whether to the internal or external customer
10. Ability to put people first in all aspects of your position.
11. Work with the intent of the betterment of our community
12. Leadership and coaching
13. Have a keen sense of self-awareness with how you work, mentor, and coach.
14. Exhibit humility, approachability and listening.
15. Recognize the successes of your team and see the possibilities for growth, not the misses that were made.
16. Relax, have fun and don't take yourself too seriously.
17. Ability to effectively comprehend and interpret Bank policies and procedures in the work environment.
18. Ability to work independently and collaborate effectively as a team member.
19. Ability to exercise good judgment in making decisions.
20. Ability to work under pressure, prioritize and meet deadlines.
21. Ability to complete tasks within prescribed time frames.
22. Ability to manage and develop personnel resources.
23. Ability to disseminate information and guidelines clearly to employees and check for understanding.
24. Exhibit high degree of professionalism in handling and having access to sensitive information and protect and maintain that confidential information.
25. Excellent interpersonal skills to communicate effectively with a wide range of employees and customers.
26. Professional in appearance, and in verbal and written communication
27. Proficient with: MS Word, Excel, Outlook, Internet.

Compensation: Salary ranges from 57,000 to 78,000 per year. The salary range is determined by the role, job duties, and position level and reflect the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by job – related skills, experience, and relevant education or training.
Generous vacation leave policies including additional sick days and all Federal holidays off
Employer paid medical, dental and vision insurance for the employee
401k with employer contributions
Annual cash incentive plan
Free financial and retirement planning services
Ancillary benefits available include critical illness & accident insurance, legal and identity theft protection, pet insurance

From: Community West Bank