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Technology Delivery Manager

Compass Digital
Cornelius, NC Full Time
POSTED ON 2/4/2023 CLOSED ON 10/30/2023

Job Posting for Technology Delivery Manager at Compass Digital

Compass Digital

Compass Digital is the innovation company within Compass Group, creating cutting-edge digital retail experiences for universities, hospitals, corporate offices, sports and entertainment venues, and beyond.

We are a diverse team of inventive problem solvers focused on creating new solutions rooted in the user’s actual needs. We design products and services to create experiences that improve the lives of our users. We believe in the power of ‘What If?’ and combining creative people with different talents to make a dent in the world. Solving complex problems is not work, it’s fun and we are all here to dream up the most engaging solutions in the world, with the smartest people we know.

Compass Group is the leading foodservice management and support services company with $17 billion in revenue in 2017. In 2020 and 2021, Compass Group was named one of Forbes’ Best Employers for Diversity, Best Employers for Women, and was named one of the World’s Most Admired Companies by Fortune as well as being ranked #1 by Food Management’s Top 50 in 2022.

Location Requirments:

  • Work Location - must live in Charlotte, NC
  • The position requires about 40% - 50% Travel to operating sites

Compensation:

  • Base range: 80k - 90k plus bonus and benefits

Job Summary

The Technology Delivery Manager performs a project management function and is responsible for managing the end to end implementation of retail front of house digital solutions, including: Point of Sale, Kiosk, Ordering/Mobile, Digital Signage, Catering, Catering and Cashless products at our client locations across the U.S. This hands-on position supports strategic and tactical activities that must be balanced to achieve the desired results

RESPONSIBILITIES:

  • Prioritize and self-manage technology implementation projects assigned by the Team Lead
  • Ensure product implementation plans are developed and executed within agreed upon timelines
  • Ensure that project estimates are accurate, complete and that scope changes are documented, communicated and approved in advance of the work being performed
  • Support other team members’ projects as needed to achieve team success
  • Communicate and lead audio calls and meetings with internal resources, external vendors, business operations and our client representatives to define and execute solutions
  • Keep apprised of your project status, escalate concerns and provide regular updates to the Team Lead
  • Adapt tools and processes to accommodate changes and improve accuracy and efficiencies
  • Complete objectives and deliverables to align with company policy, organizational goals, and team strategic direction

QUALIFICATIONS:

  • Bachelor’s Degree or equivalent work experience
  • Minimum 5 years of technology project management experience
  • Minimum 2 years of restaurant or retail operations experience
  • Working knowledge of restaurant or retail technology and terminology including point of sale systems, kitchen management systems, and Internet access technologies
  • Service oriented collaborative approach to customer and peer relationships
  • Energetic self-starter able to work independently in a fast-paced environment
  • Highly developed sense of ownership, responsibility and commitment to quality
  • Proven ability to manage multiple tasks and shifting deadlines
  • Effective organization, planning, problem solving and analytical skills
  • Strong communication, presentation and relationship-building skills
  • Approximately 50% travel required, including weekends and some holidays

Apply to Compass Group today!

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Compass Digital maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1155125

Compass Digital

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