LEAD AUTOMATION ENGINEER

Job Summary

This position will be supporting Canteen, a sector of Compass Group, focused on unattended retail solutions for clients and consumers across the US. The role will primarily be focused on directing and overseeing automation engineering efforts related to deployments of Canteen’s cloud infrastructure, platform, and applications along with automating common operational activities.

Job Responsibilities

• Managing a small team to ensure consistent delivery of operational excellence through automation
• Growth into an increased management role available based on applicant experience and performance
• Function as primary liaison between leadership, product teams, and other technical teams across the company
• Provide quality advice and ensure well-thought through recommendations that build maturity in automating common operational activities.
• Assist in developing, scoping, and defining backlog items that guide the operations team
• Maintain and prioritize the cloud operations backlog to ensure work focuses on maximum value that aligns with the department’s needs and strategy
• Adhere to industry best practices and established enterprise standards
• Develop and maintain deployment pipelines in Microsoft Azure DevOps and AWS Systems Manager
• Act as a subject matter expert that can mentor and guide the development staff in automation practices
• Develop and maintain operational automation scripts written in PowerShell (or Linux Bash) and orchestrated with AWS Systems Manager
• Provide Access Management to cloud resources and platforms. Demonstrate an understanding of proper user, role, and permission policy access
• Perform Security and Risk Management through proper audit logging, encryption key management, certificate management, and software vulnerability management
• Perform Resource and Platform Management by leveraging automation to provision (or reclaim) cloud resources.
• Perform Event Management through proper monitoring, logging, and alerting. Ensure solutions are resilient and require minimal support overhead
• Perform Change and Release Management process that adhere to corporate practices. Assist in developing and implementing proper environment strategy for all solutions or projects.
• Perform Problem and Incident Management in coordination with product teams to address issues when they arise, perform root case analysis, and implement corrective actions to mitigate future occurrences
• Perform Cost Management analysis on a regular basis to ensure efficiency and identify anomalies with provisioned resources.
  

Job Qualifications

• Bachelor’s degree required.
• 3 years of experience in programming, automation, or similar role and the following qualifications:
• Extensive experience writing and understanding Python, PowerShell, and/or Bash scripting languages (preferably PowerShell)
• Extensive experience working with CI/CD pipelines (preferably Microsoft Azure DevOps)
• Experience working with orchestration toolsets (preferably AWS Systems Manager)
• Experience writing YAML scripts for AWS Cloud Formations (desired, but not required)
• Working knowledge of ITIL 4.0 Foundations (desired, but not required)
• Experience working in a formal Software Development Lifecycle (SDLC) environment
• Experience working in an Agile / Scrum environment
• Experience with basic project management skills
• The ability to work independently and in a team environment
• Creative problem-solving skills
• Managing conflicting priorities
• Committed and enthusiastic approach to supporting business customers
• Excellent written and verbal communication skills
• Excellent organizational and time management skills