MEMBER EXPERIENCE REPORTING MANAGER - (CLT/REMOTE)

Compass Group Careers
Charlotte, NC Remote Full Time | Part Time
POSTED ON 7/12/2022 CLOSED ON 9/1/2022

What are the responsibilities and job description for the MEMBER EXPERIENCE REPORTING MANAGER - (CLT/REMOTE) position at Compass Group Careers?

Foodbuy

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Salary: 

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Who is Foodbuy?

We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of a small entrepreneurial Company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group-- which is the world’s largest contract food and support services provider.

 

Why Foodbuy?

We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates’ careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment.

 

Additionally, we follow a value system called FORT, which stands for Flexibility, Optimistic, Resourceful, and Transparent. FORT is the foundation for everything we do at Foodbuy. It is how we behave and interact with our clients, business partners and fellow associates.

PLEASE NOTE

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

The Member Experience Reporting Manager is responsible for providing advanced level analytical and reporting support to the Member Experience organization. The primary function of Member Experience Reporting is to Support our Member team and Members through performing detailed research/analysis/reporting to maximize the value of our Foodbuy programs to our internal and external customers. This position will report into our Charlotte, NC office &/or Remote and will report to the Senior Director of Member Experience.
 


Responsibilities:                                                                                       

  • Manage reporting & dashboard creation by collaborating with key internal and external stakeholders
  • Collaborate with internal stakeholders to manage existing reporting components across various business channels
  • Responsible for assisting in streamlining and improving established processes and standards
  • Streamline existing reporting and dashboard process to ensure efficiencies are achieved
  • Ensure that responsibilities with suppliers, clients, and internal stakeholders are carried out professionally/ethically
  • Make recommendations to senior management regarding process improvements and risks encountered

    Additional Qualifications

    • Completion of undergraduate degree and/or equivalent business experience required
    • Advanced Knowledge of data modeling, relational database structures, and ability to mold datasets are required
    • Advanced Knowledge of Data Warehouses, Python, R Studio/Lasso, SQL Server Analysis Services, Azure, PowerBI and BI Report Portals are required
    • Advanced level knowledge of MS Excel and Intermediate level knowledge of other Microsoft Office Applications; including Visual Basic (VBA)
    • Attention to details is a must and understanding of data integrity is key
    • Experience and understanding of how to handle extremely large volumes of dynamic data sets, from multiple sources
    • Ability to grasp Data Management Applications (or experience with other rebate / contract management technology) is preferred
    • 3 years of financial analysis, trend analysis, and/or audit experience required
    • Experience working with units of measure/conversions/complex calculations preferred
    • Distribution or foodservice experience is preferred
    • Experience interacting with internal and external customers at or above senior management level
    • Ability to manage conflicting priorities
    • Excellent organization & prioritization skills
    • Strong verbal and written communications skills
    • Collaborative - works well as a member of a management team
    • Optimistic mindset and can-do approach
    • Customer service focused
    • Flexible/adaptable to change
    • Innovative mindset
    • Travel up to 10%

      Apply to Foodbuy today!

      Foodbuy is a member of Compass Group USA

      Click here to Learn More about the Compass Story

       

      Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

      Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

       

      Associates at Foodbuy are offered many fantastic benefits.

      • Medical
      • Dental
      • Vision
      • Life Insurance/ AD
      • Disability Insurance
      • Retirement Plan
      • Paid Time Off
      • Holiday Time Off (varies by site/state)
      • Associate Shopping Program
      • Health and Wellness Programs
      • Discount Marketplace
      • Identity Theft Protection
      • Pet Insurance
      • Commuter Benefits
      • Employee Assistance Program
      • Flexible Spending Accounts (FSAs)

      Req ID: 1045629

      Foodbuy 

      Sarah Steele 

      [[req_classification]] 

      Salary : $0

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