What are the responsibilities and job description for the MGR, RESIDENT GENERAL position at Compass Group Careers?
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Job Summary
The Resident General Manager is an experienced, strategic leader with proven management experience. Participates on a team and provides overall planning, direction, evaluation and control to assigned operation to achieve business and financial goals. Provides guidance and motivation to the entire foodservice team. Establishes and maintains effective customer/client rapport.
The ideal candidate will:
- Possess strong strategic thinking skills, with an emphasis on delivering and measuring action plans.
- Be proactive and positive; interact professionally with a diverse group of associates, peers, managers, suppliers, clients and customers.
- Embrace excellence in customer service both for internal and external customers; have excellent verbal and written communication and customer service skills.
- Demonstrate initiative and good judgment in assisting customers, clients, peers and subordinates.
- Have the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved.
- Have a high level of resilience during stressful periods and the ability to handle last minute changes.
- Operates the department in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
- Directs and conducts safety, sanitation, and maintenance programs.
- Maintains excellent relationships with guests and client as well as other departments within the location.
- Promotes the professional growth and development of the entire team.
Qualifications:
- Bachelor's Degree or equivalent years of additional experience
- Minimum of five (5) years of Proven Leadership expertise
- Three (3) to five (5) years of direct foodservice operational management experience in Corporate Dining, Hospitality, Catering, Hotels, Contract Food Services setting, with inventory and purchasing knowledge and control
- Must have large volume account management experience of 6 million or higher
- Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Knowledge of P&L accountability and contract-managed service experience is desirable
- ServSafe® certified a plus
- Ability to offer new ideas and communicate change in a proactive way
Apply to Compass Group today!
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1022044
Compass Corporate
BRIAN P PANGBORN
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