What are the responsibilities and job description for the Patient Representative position at Comprehensive Physical Therapy?
Patient Representative
Overview:
We are currently seeking a Patient Representative for an outpatient physical therapy practice in Metairie, LA.
At Comprehensive Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organization skills, the ability to work well on a team. As a Patient Representative, you will play a crucial role in ensuring positive patient experiences and efficient administrative support within our facility.
Responsibilities:
- Greet and assist patients in a friendly and professional manner
- Schedule appointments and manage patient registration processes
- Answer phone calls, respond to inquiries, and provide information to patients
- Maintain patient records accurately and ensure confidentiality
- Collaborate with medical staff to coordinate patient care services
- Process insurance claims and verify coverage for patients
- Handle billing inquiries and facilitate payment processing
- Assist with administrative tasks such as filing, data entry, and office organization
-Handle weekly reports
-Manage call log
- Handling the sales process to help patients get fully signed up for care
-Walking around the gym actively communicating with patients
-Ensuring all patients have a positive experience at every visit
-Getting consent and taking photos for social media platforms
Skills:
We are looking for candidates with the following skills:
- Proficiency in medical terminology preferred
- Experience in a medical or dental office setting
- Strong office administration skills
- Ability to provide excellent medical administrative support
- Excellent communication and interpersonal abilities
- Attention to detail and accuracy in work tasks
- Proficient in multitasking and prioritizing responsibilities
Candidates needs to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Most importantly you will need to have the willingness and ability to work hard.
Spanish speaking is a plus!!
This is a full-time hourly position that requires you to be able and willing to work between the hours of 7am - 5pm Monday-Friday.
Do you believe that you are the perfect person for this position? Want to learn more about what this position entails? If so, please send in a resume with a cover letter. We look forward to hearing from you and can't wait to have you as a part of our team!!
