Student Services Advisor

Compton Community College District
Compton, CA Full Time
POSTED ON 4/6/2024

Job Description:

DEFINITION
Under general supervision of the assigned administrator, performs a variety of student services duties including: advising and retention of current and prospective students, academic planning, career planning, transfer planning, admissions and records, financial aid and scholarships, foster youth, veterans, and other assigned student support services for students.
SUPERVISION RECEIVED AND EXERCISED
Receives direct or general supervision from the assigned Administrator. Exercises no supervision of staff.
EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Provide specialized advisement regarding student services to new and continuing students in specialty fields such as career or education planning, admissions and records, Financial Aid and Scholarships, Extended Opportunities and Services (EOP&S), YESS Foster Youth Services, Veterans, and/or other assigned areas.
Interview individual students to determine program eligibility and obtain information required to develop student educational, financial and career plans.

Process applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms.

Analyze student data and certify eligibility for program participation as required; interpret, apply and explain complex rules, regulations, requirements and restrictions.

Work with SARS and Banner to assist students with scheduling counseling and workshop appointments.

Select, administer score and interpret assessment tests and assessment instruments; analyze alternative courses of action and assist students in developing appropriate plans.
Communicate with academic counselors, Center personnel, business leaders, social service agencies, community resources, educational institutions and others to coordinate activities, workshops, and/or exchange information and refer students for further assistance.
Maintain current knowledge of a variety of complex regulations, requirements and policies related to assigned specialty area.
Prepare and maintain records, reports, lists and files related to assigned function.
Develop forms, spreadsheets, databases, handbooks, manuals and other written materials to facilitate student advisement.
Plan, develop and conduct workshops to provide students with specialized assistance and information
In admission, orientation, transfer, financial aid, scholarships, graduation, retention, job /career searches, student success, and other related student service areas.
Train and provide work direction to assigned personnel and student assistants; recruit and select hourly employees as needed. Perform related duties as assigned.

Required Qualifications:

QUALIFICATIONS
Knowledge of:

Specialized functions, operation and activities in an assigned student advisement area.

Interview techniques.

District services and community resources available to students.

Oral and written communication skills.

Spreadsheets and databases.

Interpersonal skills using tact, patience and courtesy.

Applicable sections of State Education Code and other applicable laws.

District organization, operations, policies and objectives.

Technical aspects of field of specialty.

Financial and statistical record-keeping techniques.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Modern office practices, procedures, and equipment.
Ability to:

Provide specialized paraprofessional duties and advisement to students in a specialty field.

Assess student needs and interests and develop viable plans and alternatives.

Interview students to determine program eligibility and obtain relevant data.

Plan, develop and conduct informational workshops.

Communicate effectively both orally and in writing.

Read, interpret, apply and explain rules, regulations, policies and procedures.

Work independently with little direction.

Establish and maintain cooperative and effective working relationships with others.

Train and provide work direction to others.

Analyze situations accurately and adopt an effective course of action.

Work confidentially with discretion.

Maintain records and prepare records.

Lift 30 pounds.

Work nights and weekends.
Education and Experience:
Bachelor degree in Social Sciences and Human Service AND three years of increasingly responsible experience in a student services or related field.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver's License by time of appointment.
ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
WORKING CONDITIONS
May be required to be on-call and to work various shifts or emergencies on evenings, weekends, and holidays.
PRE-EMPLOYMENT REQUIREMENTS/CLEARANCES
Criminal Justice Fingerprints. Tuberculosis screening.
District pre-placement drug testing at District expense.
BENEFITS PACKAGE
Diversified medical, dental, vision and life insurance programs.
$50,000 term life insurance plan, long term care and long-term disability insurance plans. Benefits also include up to 22 vacation days and 12 sick days per year.
Staff members contribute a percentage of their monthly salary to the State Teachers Retirement System (STRS) or Public Employees' Retirement System (PERS) and, where applicable, to Social Security.
APPLICATION PROCEDURE:
To ensure full consideration, qualified candidates must submit:
Compton Community College District Classified Application Online
Upload the following documents:
    • Cover Letter (Letter of introduction highlighting your education and experience.)
    • Copies of pertinent transcript(s)
  • Transcripts from countries other than the United States must be evaluated by an agency that is a member of the National Association of Credentials Evaluation Service (NACES)
  • List at least three references (name and contact information of individuals who can attest to recent professional preparation and experience pertinent to this position.)
  • A complete resume.
REASONABLE ACCOMMODATIONS:
Any individual with a disability, who requires reasonable accommodation, may request assistance by contacting the Human Resources Office at (310) 900-1600 extension 2400, or completing form PC1105, a minimum of five (5) working days prior to closing date for this position.
SELECTION PROCEDURE:
Applications will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement.
Applicants who meet the basic qualifications and who are also deemed to possess the highest degree of desirable qualifications will be invited to the college at their own expense. During the campus visit, each applicant will be tested and/or interviewed.
The selection procedure will consist of an Examination and Qualification Appraisal Interview (worth 100%). The Examination will be evaluated as part of the Interview.
Examinations may consist of a written or performance test, an evaluation of training and experience, an oral examination or interview, or other tests determined by the Personnel Commission.
EMPLOYMENT INFORMATION:
To be considered in the initial committee review, all materials requested in this vacancy notice must be received no later than the filing deadline. Applicants wishing to apply for more than one position must submit separate materials for each position. The District does not return materials submitted an application for a position. SUBMISSION OF THESE MATERIALS IS THE APPLICANT'S RESPONSIBILITY.
During the interview, consideration will be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
The District reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interview.
Applicants who are eliminated from consideration will be notified by letter or email. Candidates should not expect official notification of the status of their candidacy until the Special Trustee has acted upon the District's recommendation for employment.
The District reserves the right to extend the deadline, re-advertise the position, or to delay indefinitely filling this position if it is deemed that applicants for the position do not constitute an adequate applicant pool. Staffing of this position is contingent upon the availability of funding.

IMPORTANT NOTICE

To be included in the initial screening, application materials must be received no later than 3:00 p.m. on the closing date.

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$46,778 to $64,813
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