Computers Unlimited
Catalog Systems Specialist
JOB DESCRIPTION
Computers Unlimited creates innovative software for 3 distinct markets: Industrial
Gas & Welding Supply Distributors, Home Medical Equipment Providers, and
Audiology & Speech/Language Practices. We are headquartered in Billings,
Montana with a customer base across the US, we have employees in multiple states.
The person that fills this job role will work directly with our customers to insure changes to their catalog pricing is updated accurately, promptly, and seamlessly. You will provide quality support to our users by utilizing strong problem solving techniques. This is an exempt position and is located onsite in our Billings, MT office.
PRIMARY RESPONSIBILITIES
- Act as a liaison between participating catalog vendors and CU TIMS customers.
- Manage the electronic price update system in TIMS, including but not limited to: analyzing vendor data, preparing files for conversion, subscriptions/ transmissions, billing records, correspondence, schedules, and all interface with forms, vendors, and customers, also training of internal and external customers.
- Respond to customers/vendors issues providing suitable solutions on a timely basis.
- Research electronic price updates problems reported, correct and find long-term solutions and/or prevention.
- Assist in the annual Users Group Conference
- Other duties as assigned.
QUALIFICATIONS & SKILLS
- Bachelor's degree in Business, Information Systems or related field. Related work experience may substitute.
- Experience in customer servie and using computers in a business environment is required.
- Experience in purchasing or inventory control is perferred.
- Experience with Computers Unlimited TIMS is preferred but training will be available.
- Excellent communication skills – written and verbal.
- Proven ability to effectively problem solve including listening, creatively searching for solutions and the willingness to take action.
- Must be able to successfully work independently, prioritize, and organize projects
- Strong attention to detail, with focus on accuracy, thoroughness and overall quality improvement.
- Must be willing to continually increase knowledge of TIMS, the catalog system and the industrial welding & medical industries.
- Ability to create and maintain a cooperative work environment with all levels of customers, vendors, co-workers, and management.
Please see the Computers Unlimited website for more details or apply online through www.indeed.com
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to commute/relocate:
- Billings, MT 59101: Reliably commute or planning to relocate before starting work (Required)
Experience:
- customer service: 1 year (Preferred)
Work Location: In person