Business Analyst

We have a unique opportunity for someone to contribute their talents and strengths as Business Analyst.

Location: Bolingbrook, IL

We Give You A World of Potential

Before we tell you more about the role, it’s important for you to know a few things about the department that make this such a great place to work, as well as Computershare as a whole.

• Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
• We offer fantastic career development and put a lot of time into training and qualifications to ensure the continuous development of the team.

So, now that you know this is a tremendous department in a company that truly supports their employees, I’m sure you’ll want to find out more about the role and what you’ll be involved in.

A Role You Will Love

The Business Analyst is responsible for the collection, documentation and analysis of business requirements to support new client implementations, solution enhancements and strategic projects. This position will work closely with Solution Consultants, Project Management, Developers, Operations and Clients.

Some of your key responsibilities will include:

• Analysis and definition of project implementation requirements.
• Analysis of documents, data files, data mapping and design reviews.
• Creates Business Requirements Documents and Functional Requirements Documents.
• Creates user documentation, instructions, and procedures.
• Creates data mapping documents.
• Develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing.
• Interaction with technical teams implementing the solutions to ensure the delivered outcome meets customer requirements and expectations

What Will You Bring to The Role?

The Business Analyst must have experience in reading and interpreting various data file types (XML, fixed width, structured data, CSV, tab delimited, etc.) and the corresponding data layouts. The ideal candidate has a passion for identifying and determining solutions to business problems for complex business and software projects.

Other education and key skills required for the role include:

• High school diploma or GED (Required)
• Bachelor's degree (B. A.) from four-year college or university (Preferred)
• Strong knowledge of the mortgage and/or loan servicing industry (3 years' experience).
• 3 Years in IT as a Business Analyst
• Computer skills needed: MS Office Suite, including Visio, SharePoint
• Ability to create mapping documents.
• Proficiency in the Software Development Life Cycle (SDLC) methodologies such as Waterfall, Agile
• Proficient in data analysis
• Team player and self-starter with excellent communication, coordination, documentation, project planning, and interpersonal skills
• Demonstrated ability to apply critical thinking skills and a logic-based approach to problem solving
• Experience with communication template management and composition applications.
• Experience in system development component, business process improvement, strategic planning
• Experience in creating Business Requirements Document (BRD), Functional Requirements Documents
• Experience in creating user stories with use case and acceptance criteria
• Experience in manual and automated testing environment

A Company to Be Proud Of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards You Will Love

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

A Diverse and Inclusive Place to Work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

The more we value and draw upon different perspectives, the better equipped we'll be to solve the challenges of a constantly evolving business environment, and to fulfil the expectations of our customers around the world.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-Secure

We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment. Face coverings will be required when in an office per the Computershare COVID-19 Policy For US Employees.

In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.