NACI and CNACI service

SYSTEM NAVIGATOR, EFMP

Location: Fort Carson, CO 80913

Duration: 6 Months

Req#2474-1

*First 30 days virtual training , later Onsite: Must reside near base. 1481 Titus Blvd., Bldg. 7492, Fort Carson, CO 80913

Work hours : M-F 7:30am-4:30p, 1 hour lunch , some weekends or evenings TBD

Job Description:

The System Navigator is responsible for daily coordination with the installation client manager to ensure the facilitation of connections between families who have special needs and the systems of required care. Assigned functions of the position include intake; identification of the Family members needs assessment, referral, follow-up, advocacy, and monitoring of outcomes; and collaboration with military and civilian community resources.

· Briefs family readiness staff and others upon request.

· Represents the program at installation coordinating committees.

· Manages the Soldiers and Family member records in accordance with DoD and Service regulation.

· Transfers records to the appropriate program personnel when transitions occur.

· Collects and analyzes data for planning, reporting, and program improvement.

· Ensures all designated reports are submitted to Service Headquarters as required.

· Remains informed regarding recent research and policies.

· Monitors, evaluates, and enhances program services to meet the needs of Families.

· Develops partnerships with military and civilian agencies and offices (local, state, and national).

· Improves program awareness.

· Provides information updates to Families.

· Hosts and/or participates in program Family events.

· Implements policies, procedures, and practices that connect Families to support services.

· Partners with Families to increase resilience, develop self-advocacy skills, and improve their ability to navigate systems effectively.

· Provides Families with current information and assist Families in connecting to resources.

Requirements:

· United States citizen.

· CNACI clearance

· Military experience

· Bachelor degree in social work, psychology; marriage, family, and child counseling; counseling or behavioral science; education; or community health or public health.

· Minimum one year experience in Family and children’s services or community organization.

· Knowledge of human service principles and practices, individual Family needs and problems relative to case management and changing social patterns, knowledge of military and civilian community (local, state and Federal programs), their mission and relationship to readiness, retention and resiliency.

· Knowledge of military, state and Federal laws, policies, regulations and practices regarding medical, educational and Family support services, knowledge of available medical, special education and community support programs and services.

· Knowledge of military and civilian community (local, state, and Federal programs), their mission and relationship to readiness, retention, and resiliency.

· Ability to research, analyze, and conduct studies to evaluate effectiveness of program operation, resolve problems, and develop a comprehensive coordinated Family Service Plan.

· Ability to plan, organize and analyze work assignments to determine appropriate course of action.

· Shall have skill levels to provide professional non-clinical case management services, facilitating connections between Families who have special needs and the systems of required care.

· Must be able to operate general office equipment including but not limited to: computer, phones and related media and information devices on most or all workdays

· Ability to communicate and interact with others, both in person and/or by telephone to conduct business.

· Working under time pressure.

Job Types: Full-time, Part-time

Salary: From $24.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Colorado Springs, CO 80926: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Military: 1 year (Required)
• Child Care National Agency Check and Inquiries: 1 year (Preferred)

Work Location: One location

Salary : $24 - $-1