Jackson - Turbo Tax Customer Support Representative - Work-at-home Spring 2021

Concentrix Culture:

Our culture is made of nine statements that we use as a guiding principle for our everyday business!

• We are FANATICAL about our clients & staff.
• We have HIGH INTEGRITY with exemplary character.
• We are TENACIOUS in our pursuit of excellence.
• We value KNOWLEDGE, OPENNESS and TRANSPARENCY.
• We have CONTRARIAN views on how to run a business.
• We are BOLD in our decisions.
• We are DISRUPTIVE in the marketplace.
• We INVEST in the future.
• We all CONTRIBUTE and are one Concentrix.

Minimum Requirements/Additional Info:

• High School Diploma or GED 
• One year of customer service experience is preferred
• We need you to have your own PC and high-speed Internet service, both of which will be tested as part of the application process. 
• A Desktop PC is preferred and it’s recommended that you have Windows 8.1 (or higher) and OSX 10.13+ (or later).
• A quiet, distraction-free, location in your home at work.
• A telephone, landline or cell is required based on the position offered.
• A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. Also, a typing test will be a part of the application process.
• We need you to be a people person who enjoys talking and assisting others. Think about how much you enjoy receiving excellent customer service yourself? Well, we need you to take pride in providing that same great service to others.
• This is a seasonal, work-at-home position

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an EEO/AA/M/F/Vet/Disability Employer.

About Concentrix:

Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcomes. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com. Concentrix - A SYNNEX Corporation Company (NYSE: SNX) is an Equal Employment Opportunity employer M/F/D/V and is committed to the Quality Policy.