What are the responsibilities and job description for the Mobility Consultancy-Sales Support with Spanish position at CONDUENT?
About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Are you looking for a job where you can grow and a company that valuates your experience and effort every day, then we are a match!
Conduent opened a Customer Engagement Center for a world-famous automotive brand specialized in electric vehicles and EV Mobility. Our new Customer Engagement Center supports customers on queries they have on the car and the service that our client provides.
We are looking for Spanish speaking candidates who have a passion for providing great customer engagement on both the conversation and the excellent service, in all encounters that customers have with the Customer Engagement Center.
What you’ll be doing
- Provide remarkable customer engagement experiences,
- In the conversations with customers and/or prospects you will promote our client and the services that provides,
- You will identify purchase options to support vehicle and related services sales,
- Support customers to purchase a vehicle or related services on the e-commerce platform,
- And, of course we have set KPI’s so that we can show our excellent service as a team.
What you need to have
- Willingness to interact with clients, provide them with excellent customer experience resulting in a long-term business relationship,
- C2/C1 level of the Spanish and B2 level of the English language is a requirement – the assessment of the Spanish language is conducted by an external vendor,
- For the training you will need to be available up to 2 weeks; from Monday to Friday between 9.00 AM and 5.15 PM,
- After training period working hours are flexible: based on shifts between 09.00 and 21.00, from Monday to Sunday,
- Customer orientation and at least 1 year work experience in sales.
Our great total package offer
- A permanent employment contract for a full-time,
- Attractive basic salary level with a bonus plan,
- A remote or hybrid work model,
- Plus, we offer additional benefits: life insurance, private medical healthcare, foreign language classes, a personal sports card, flexible benefit platform, employee referral program,
- Personal development and lots of career opportunities within our global company.
And did you know this about Conduent?
- This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.
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Our employees choose to build their careers at Conduent:
- More than 25% of our associates have been with us for 5 years or more.
- Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
- Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’.
Join Conduent! We’ll welcome you into our team. Apply now!
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
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