Intake Specialist
Job Posting for Intake Specialist at Confidential Client
Intake/Admissions Specialist
Intake Specialists provide short-term assistance to distressed individuals, families, and significant others. People in crisis may seek help directly or can be referred by others. Purpose is to provide a professional assessment and triage to the most appropriate, least restrictive treatment environment. Each patient and/or family contacting or referred to The Pavilion shall be assessed by an Intake Specialist. A licensed psychiatrist or other physician oversees triage and referral decision.
QUALIFICATIONS:
Education: Master’s in Psychology, Counseling, Social Work, or closely related field or RN with current and active License in the State of Illinois as a Registered Professional Nurse.
Experience: Preferred 2 years’ experience in psychological and chemical dependency assessment.
Other knowledge/skills: Basic computer knowledge; Excellent communication and assessment skills.
ESSENTIAL FUNCTIONS:
Provide triage service in a sensitive and responsive fashion.- Complete screening and assessment, including demographic and clinical information.
- Educate referral sources on facility and other available services in part to minimize the occurrence of crisis.
- Provide appropriate information and/or crisis intervention services to the caller over the phone.
- When necessary, interview the patient and/or significant others to explore alternative modes of care consistent with the least restrictive treatment model.
- Consult with on-call psychiatrist or New Choice M.D.
- Be responsible for completion of admitting paperwork/assessment report.
- Screen and assess all potential admissions by means of a face-to-face contact.
- Advise inpatient units of impending admissions.
- Data entry.
- Precertification of patient insurance.
- Complete consultation with other professionals and provide off-site assessments as requested and feasible.
- Works with Business Office in verifying insurance benefits.
- Projects a positive image of The Pavilion by being courteous, helpful, friendly and professional in relationships with patients, and their families, visitors, co-workers and the community.
- Compile paperwork for all contacts so that appropriate records are maintained and available.
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Salary.com Estimation for Intake Specialist in Champaign, IL
$63,518 to $79,952
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