Apartment Leasing Agent

Our apartment community in Harvey, LA is looking for an Leasing Agent to assist with the daily operations of the 275-unit building. We are seeking a candidate who is highly efficient in marketing and renting duties, which include:

MARKETING

• Answer calls from and keep track of all potential tenants.
• Completes guest card information.
• Perform follow-up with prospects per company guidelines.
• Assists in creating and implementing a plan for marketing the property and improving the resident satisfaction.
• 4 years experience marketing units as a leasing agent.
• Knowledge of Facebook marketplace.
• Knowledge of Yardi.
• Must be knowledgeable in leasing and resident retention
• Work with lease renewals each month
• Greet prospective clients, show property and perform leasing duties
• Answer and handle incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
• Post and maintain property/unit advertisements

INCOME COLLECTION

• Maintain accurate resident records
• Update on a daily basis all rents, other income charges, deposits and application fees received from residents
• Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check notifications)
• Email notifications/email campaigns
• Collect and process rental and other income checks as needed
• Actively pursue recovery of delinquent monies.
• Ensure proper handling and scheduling of evictions and skipped units

RESIDENT RELATIONS

• Answer phones, place work orders
• Provide high-quality customer service to all prospective and existing residents
• Physically inspect property when on grounds and report any service needs to maintenance staff
• Inspect move-outs and vacancies when requested
• Attend to resident retention activities as required

EXPECTATIONS

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments and affordable housing.
• Prepares and qualifies applications to present to the Manager for approval.
• Maintain professional standard of hygiene, appearance and dress.
• Proficiency in Microsoft Office Suite, including Word, Excel and Outlook.
• Experience in One Site software is preferred.
• 2 years of property management experience is preferred.

Pay depends on experience and is hourly plus commission.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off

Experience level:

• 5 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Harvey, LA 70058: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Yardi: 2 years (Required)
• Leasing Agent: 4 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $20