What are the responsibilities and job description for the General Manager position at Confidential?
Our Hospitality Group is looking for a leader to bring together a team of 15-20 people to work together and live out our mission of protecting and enhancing our guests' desire for social connection by providing true hospitality with fun and unconventional food and drinks.
Please read below carefully, and if you think you'd be a great leader to carry out this mission and strive for these outcomes, then we'd love to sit down with you and talk more.
Mission of the General Manager
To establish (with the support of the Leadership Team) the management system of the restaurant going forward and to increase sales year-to-year.
Outcomes
Grow revenue by at least 10%
Increase sales by enhancing the guest experience
Increase sales by enhancing the team experience
Increase EBITDA margin to 12% yearly by the end of 2023
Identify and establish efficiencies in the all areas of the operation that will incrementally decrease our costs
Assist in establishing a complete training program for every position in the company. The leadership team will take on this responsibility, but the insight and direction from the acting GMs will be crucial in establishing the training program
Continually train managers to become GM candidates for new store openings
Competencies of the GM
Efficiency. Able to produce significant output with minimal wasted effort.
Honesty/Integrity. Does not cut corners ethically. Earns trust and maintains confidence. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
Follow-through on commitments. Lives up to verbal and written agreements, regardless of personal cost.
Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from. Exhibits a probing mind and achieves penetrating insights.
Proactivity. Acts without being told what to do. Brings new ideas to the company.
Ability to hire A Players. Sources, selects and sells A Players to join the company.
Flexibility/adaptability. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
Calm under pressure. Maintains stable performance when under heavy pressure or stress.
Strategic thinking/visioning. Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends.
Enthusiasm. Exhibits passion and excitement over work. Has a can-do attitude.
Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
High Standards. Expects personal performance and team performance to be nothing short of the best.
Listening skills. Lets others speak and seeks to understand their viewpoints.
Openness to criticism and ideas. Often solicits feedback and reacts calmly to criticism or negative feedback.
Communication. Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.
Teamwork. Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
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Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Restaurant type:
- Casual dining restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Salary : $50,000 - $60,000
