What are the responsibilities and job description for the Medical Office Manager position at Confidential?
We are looking to hire a Medical Office Manager to supervise a team of 12-15 receptionists. The Manager ensures the clinic runs as efficiently as possible. Serves as the liaison between the scheduling team, physicians, and Human Resources.
Position Responsibilities:
- Ensures operational excellence and great customer service
- Communicates with Human Resources
- Recruits experienced front desk professionals for open positions
- Performs Evauluations
- Participates in performance improvement activities
- Terminates staff members when necessary
- Ensures that the front desk runs are efficiently as possible
- Provides hands on training to new staff
- Assists with scheduling patients and ensures staff is utilizing the scheduling system as efficiently and accurately as possible
- Assists front desk staff with questions regarding insurance
- Improves workflow and processes
- Ensures patient satisfaction
- Ensures confidentiality of sensitive information and PHI
- Assists the physician with patient needs
- Other duties as needed
Qualifications:
· High School Diploma or Equivalent
· Has a good understanding of insurance
· Experience leading a successful team
· 3 years of experience managing a medical office is preferred
Our ideal candidate is positive, organized, and self-motivated. This person is a problem solver, a team player, and an excellent communicator. He/she has a growth mindset and takes pride in his or her work. Proficiency in major computer software like Microsoft Office is necessary; and more advanced experience with technology is preferred.
We look forward to hearing from you!
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Goodlettsville, TN: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Management: 2 years (Required)
- Medical Office: 3 years (Required)
Work Location: In person
Salary : $48,000 - $55,000
