What are the responsibilities and job description for the Medical Receptionist position at Confidential?
Job Overview:
We are seeking a skilled and professional Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent patient service and administrative support in a medical office setting. Your primary responsibilities will include scheduling appointments, managing patient records, and ensuring smooth operations within the office.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule patient appointments using eClinicalWorks or similar scheduling software
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with medical administrative tasks such as filing, faxing, and scanning documents
- Provide exceptional customer service by addressing patient inquiries and concerns promptly
- Collaborate with medical staff to ensure efficient patient flow and timely appointment scheduling
- Follow HIPAA guidelines to maintain patient confidentiality at all times
Requirements:
- Previous experience working in a medical office or healthcare setting is preferred
- Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with dental office software such as Dentrix is a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Knowledge of medical terminology is highly desirable
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Must be able to maintain a professional demeanor during stressful situations
We offer competitive pay based on experience and qualifications. This is a full-time position with regular business hours. If you are looking for an opportunity to contribute to the healthcare industry while providing exceptional service to patients, we encourage you to apply for the Medical Receptionist position.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Schedule:
- 4x10
- Monday to Friday
Work Location: In person
Salary : $15 - $19