What are the responsibilities and job description for the Receptionist position at Confidential?
We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Answer, screen and forward incoming phone calls
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Ensure reception area is tidy and presentable
- Provide basic and accurate information via phone/email and in person
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings as needed
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying and creating packets
Requirements
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Customer service attitude
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- High school diploma; additional certification in Office Management is a plus
This is an excellent opportunity for someone who is organized, detail-oriented, and enjoys providing exceptional customer service. If you meet the qualifications listed above, we encourage you to apply for this position. We offer competitive compensation and benefits packages.
Hours: 8:00am - 5:00pm
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Mooresville, IN 46158: Relocate before starting work (Required)
Work Location: In person