What are the responsibilities and job description for the Customer Service Associate position at Conlin's Pharmacy?
Medical Supplies & Equipment Customer Service Representative
Currently seeking to hire a Bilingual Customer Service Associate to work in the retail showroom of our Medical Equipment & Supplies. You will be instrumental in providing assistance to our customers and partner referral professionals.
CSR assists patients/customers in the selection, demonstration and ordering of home medical equipment and supplies. Candidate must be available two/three evenings per week until 6pm and alternating Saturday 9am - 2pm shift rotation of retail showroom. Must be dependable and committed to developing a career. Significant growth in our company offers opportunity for advancement, in stable family owned and operated company in business since 1908.
Primarily responsible for entering orders with attention to detail and knowledge of medical terminology & insurance requirements, communicating & contacting customers in professional and courteous manner, communicate with physicians and insurance company representatives, verifying patient prescription information and coordinating the delivery or pick up of medical equipment and/or supplies.
The ideal candidate must possess:
- 2 Years completed college coursework; Associates Degree Preferred
- 2 years previous work history in medical related retail field, health professional office setting required.
- Experience with Microsoft Office (WORD and Excel) and fulfillment of testing is required.
- Available to work a flexible weekday, evening and Saturday schedule.
- Fluent communicating in both English and Spanish.
- Present excellent telephone and communication skills, displaying a friendly and outgoing personality.
- Familiar with operation of cash registers, computers, telephones, copier/fax
- Highly proficient data entry skills.
- Ability to multi-task, prioritize and thrive in a fast-paced busy work environment.
In addition, only professional candidates who display excellent customer service skills, telephone etiquette, professional interpersonal and organizational skills will be considered.
Conlin's Pharmacy, Inc. requires clear pre-employment Drug Test, (Including Marijuana) Background/Credit Check.
We thank all applicants for expressing an interest in this opportunity but only candidates for consideration will be contacted.
Indeed Assessments must be completed for candidate to be considered.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Application Question(s):
- Are you able to provide a clear pre-employment drug screen, including marijuana?
Work Location: In person
Salary : $18