What are the responsibilities and job description for the Customer Service Representative, Store 077 position at Conn's Home Plus?
Position Summary:
The Cashier is to provide first class customer experience through front end customer engagement and point of sale interaction.
Responsibilities:
- Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.
- Takes payment information and other required information such as addresses and phone numbers for customer checkout
- Places or cancels customer merchandise orders
- Answers customer questions about warranties or terms of sale
- Provides the highest level of customer service
- Opens, closes and balances register
- Upholds company standards for merchandise presentation and cash wrap cleanliness
- Assists store with other tasks as business need arises
Qualifications:
- Computer and clerical experience is preferred
- Must have excellent customer service skills
- Data entry skills preferred
- Must have good organizational skills
- Credit check may be required
- High school diploma or GED is required
- Full time retail schedule, including evenings/nights, weekends and holidays, with overtime as needed
- Required to successfully complete a pre-employment background check prior to beginning employment.
Conn’s History:
The Conn’s HomePlus Team is in the people business – people serving other people. For over 130 years, we have been wholly dedicated to enriching the lives of our employees and providing superior experiences for our customers. From professional development and career-growth opportunities for our employees, to high-quality products and purchasing options for our customers, Conn’s is excited to serve you!
The people business depends on team members who are excited about making a positive impact on those around them. Whether your interest is in retail sales, warehouse and repair operations, call centers, or corporate opportunities, you can find a home and career with the Conn’s HomePlus Team.
Conn’s is PROUD to be an equal opportunity employer.