Warehouse Lead (PM)

Position: Lead Warehouse Associate

Reports To: Supervisor, Manager

Accountabilities:

Lead Warehouse Associates are responsible for ensuring product flows in a timely manner specified through shipping & receiving (inbound/ outbound) processes. They identify product flow problems early and proactively resolve them; measured by relevant metrics and Key Performance Indicator’s (KPI’s).

Responsibilities:

• Supports the facility operating budget and Key Performance Indicator’s (KPI’s) by validating and achieving standards.
• Achieves daily operating goals.
• Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.
• Ensures workforce engagement in company values through the effective execution of HR, Loss Prevention and Safety policy and programs; as measured by the reduction in employee relation incidents, recordable accidents, and inventory shrink
• Actively embraces continuous improvement through improvement of self as much as improvement of team, processes and environment
• Meets Retail & Delivery Service level objectives
• Performs operational training and cross-training events
• Creates a culture of ownership and participation while ensuring company policies are communicated, understood, and administered
• Excellent customer service and follow-up skills
• Formulates and executes tactical operating plans and adjust staffing and resources based on volume and service level expectations
• Works in direct labor role as needed and demonstrates team building skills and leads by example
• Utilizes Warehouse Management Systems (WMS); specifically HighJump, and able to perform research on exceptions
• Maintains a safe, secure and healthy work environment and ability to show improvements in accident and injury statistics
• Maintains necessary equipment and tools for the operation to succeed

Qualifications:

• Computer and clerical experience preferred
• Must be able to consistently position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time
• Experience in HighJump (WMS) preferred
• 2 years leadership experience preferred
• High School Diploma or equivalent required
• Some college work preferred

Conn’s is PROUD to be an equal opportunity employer.