What are the responsibilities and job description for the Client Operations Advisor position at Connection?
Working under minimal supervision, referring only exceptional problems and issues for management review or approval, the Client Operations Advisor provides direct operational and sales support to designated accounts for multiple Account Managers (AMs). The Advisor drives the day to day business and interactions with clients. The Advisor works alongside AMs to strategically maximize margins and provides outstanding service to clients on all requests. The Client Operations Advisor proactively responds to or delegates client requests and tasks with little to no guidance, ensuring timely completion. The Advisor performs the high end tasks such as configuration solutions, strategic deal registrations and/or negotiated bid pricing with manufacturers and other margin enhancement activities.
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