Registered Nurse COE FED

Overview

“Treating people right, right when they need it.”  Become part of a team that will make a difference in someone’s life, every day.

Connections Health Solutions is the nationally recognized leader in the provision of behavioral health crisis intervention services.  Our founding physicians, Dr. Chris Carson and Dr. Robert Williamson, believe there is a better way to serve those in need of behavioral health crisis care and have developed a model of care that meets individuals where they are, when they need it.  Since 2009, under strong medical and clinical leadership, the company has fostered strong collaboration and leadership with nationally recognized organizations, including the American Psychiatric Association, The National Council, SAMHSA, Harvard Medical School Department of Psychiatry, and many others. 

Connections Health Solutions is a behavioral health company that provides crisis stabilization and access to care for anyone needing behavioral health services.     

We are hiring a Registered Nurse for our COE unit.  This position assesses consumers and documents pertinent information including Triage, Behavioral Health, Physical Health, and/or Substance Abuse issues. Demonstrates knowledge of Crisis Intervention and the ability to de-escalate potentially aggressive situations and will provide education to consumers and their families regarding Behavioral Health diagnosis, medications, and treatments. 

Responsibilities

• Assigned to the court ordered evaluation (COE) unit and demonstrates a fundamental understanding of COE and court ordered treatment (COT) processes in alignment with A.R.S. Title 36.
• Assess consumers and documents pertinent information including Triage, Medical/Behavioral Health assessments and medication administration utilizing appropriate assessment tools. Accurately record all medication brought in by patient on medication reconciliation/storage form.
• Plans consumer treatment as part of the Multidisciplinary Clinical team.
• Provides education concerning Psychiatric diagnosis, treatment options and psychopharmacology to consumers, families and all others involved in the consumer’s care.
• Intervenes with appropriate verbal interventions to diffuse out of control or potentially dangerous behaviors. Demonstrates ability to effectively use therapeutic option theory and technique and can describe and demonstrate their roles and responsibilities.
• Demonstrate a thorough knowledge of Seclusion/Restraint standards, guidelines, techniques; Initiate documentation and debriefing with consumers for any seclusion/restraint incidents as required.
• Accurately transcribes Provider orders and administers medications as prescribed. Attempt to have patient sign medication consent form. Performs chart checks and signs off as a second noted on medications prescribed. Draw labs and provide wound care as ordered by Providers when required.
• Complete nurse to nurse at discharge or when accepting patient from another facility.
• Performs all other duties as assigned.

Career Progression Framework

This position, when assigned to a full-time RN, is part of a career progression framework that defines levels within the role depending upon experience, education, as well as nursing knowledge, delivery of care, and communication & leadership.

• RN 1: Recent graduate of nursing program, less than 2 years nursing experience. Supporting level team members working to understand processes and procedures.
• RN 2: Associates or BSN, 2-4 years nursing experience, 2 years behavioral health. Established performer who proactively builds relationships
• RN 3: BSN, 4 years nursing, 4 years behavioral health. High level performer with ability to lead processes and projects
• RN 4: BSN, 6 years nursing; 6 years behavioral health; 2 years Crisis/CHS
• RN 5: BSN or MSN, 10 years nursing, 10 years behavioral heather; 5 years crisis/CHS

Supervisory Responsibilities

• Direct Reporting:
• None
• Supervisory Functions:
• At RN 3 or above, may assume leadership and supervisory responsibilities for other nurses on the unit. May assume leadership roles to ensure patient safety and flow through the facility and manage escalated or complex issues.

Qualifications

• Minimum Qualifications:
• Graduated from an accredited Nursing program with licensure by the Arizona Board of Nursing.
• Unrestricted license as Registered  Nurse through the Arizona State Board of Nursing
• 1 year of psychiatric, behavioral health or relevant experience, particularly providing behavioral health services to adults over the age of 65, individuals with substance abuse, individuals who are seriously mentally ill, individuals who have co-occurring disorder, and/or individuals who may be victims or perpetrators of domestic violence, 3 years preferred.
• Demonstrated proficiency: Microsoft Office Software, Electronic Health Records, Internet Browsers and Searches
• Ability to demonstrate awareness and respect for cultural, lifestyle, age, gender, and sexual orientation diversities of clients and staff; apply knowledge of age, gender, and multi-cultural counseling skills.
• Preferred Qualifications:
• 3 years of psychiatric, behavioral health or relevant experience
• Previous emergency room or crisis psychiatric care experience
• Familiarity with Court Ordered Treatment process.
• Bachelor’s Degree in Nursing
• 1 year experience working in court ordered evaluation (COE) and court ordered treatment (COT) setting
• Certified training (CPR First Aid, therapeutic options, etc.)
• Spanish language proficiency

• Physical Demands
• Frequently required to stand
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to use hands.
• Occasionally required to reach with hands and arms.
• Occasionally required climb or balance.
• Frequently required to stoop, kneel, or crawl
• Continually required to talk or hear.
• Occasionally required to lift/push weights (up to 50 pounds and over)
• Specific vision abilities required for this job include: close vision, distance vision, peripheral, depth, and ability to adjust or focus.

Competencies

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Effective Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.  Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Exhibits objectivity and openness to others’ views.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. Consistently at work and on time; Ensure work responsibilities are covered when absent
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.  
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

WORK ENVIRONMENT

• Possible exposure to blood, body fluid or tissues; cuts or sticks by needles or other sharps; to fumes or airborne particles; or to toxic or caustic chemicals.
• Protective clothing or equipment is required including gloves and protective eyewear.
• The noise level is typical for an office/emergency room