Regional Director

About CONREX:

We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Conrex was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!

Job opening: Regional Director

Location: Charlotte, NC

• Required experience in real estate, business planning and budgeting, with direct responsibility for operational and financial results.
• Demonstrated expertise in identifying areas for improvement and establish and implement procedures and performance standards to increase efficiency.
• Well versed in fair housing and local real estate laws, where applicable.
• Intermediate knowledge of Word, Excel and PowerPoint; advanced preferred
• Ability to make presentations to groups of employees or customers to quickly and effectively establish credibility.
• Strong understanding of the financial impact of operational decisions and help to establish and implement performance measurements and procedures to reach goals.
• Ability to use persuasion and negotiation and other communication principles to influence results.
• Must be able to travel 60% via airplane and vehicle with overnight stays required. Cell phone with system capabilities to support voice, data, and email coverage for use at a rate of 75 % of the time.
• Demonstrated strong written and verbal communication skills
• Ability to prove critical thinking and problem solving concepts
• Ability to thrive in a high volume, data entry and processing work environment, where applicable

• Bachelor’s degree or equivalent work experience required.
• 5-7 years of property management experience, preferably in Single-Family Rental operations
• 10 years of general management or leadership experience
• Experience leading geographically dispersed team
• Lean / Six Sigma experience a plus

• Oversees the activities of the market personnel including managing, training and coaching individual employees while guiding them to reach their potential and providing constructive feedback for employee development; reviews incoming candidate resumes, interviews, and strategically hires new team members based on staffing needs.
• Manage and monitor accountability of market personnel performance and provide daily guidance to achieve set metrics
• Provide review, guidance and feedback on renovations and turnover approvals to achieve target metrics
• Oversees the week-to-week operational performance of markets including customer service, construction events, move-in/move-out processes, and other property management activities
• Assist pricing team in price setting of homes by providing applicable market and home level insights.
• Handle first-line escalations and questions between team and other departments
• Communicates consistently up, down and across the company by routine engagements; ensures markets remain aware of broader industry and/or company initiatives; provides senior leadership and peers routine insight into market by market dynamics/environment.
• Develops and implements ‘best in class’ procedures, policies and practices; facilitates the implementation of change across the markets ensuring high level of buy-in and execution; continually solicits and appropriately addresses 360’ feedback for the betterment of company.
• Facilitate development long-term growth strategy for Operations and the company
• Ensures compliance with state real estate laws and enforces the company’s policies/procedures to ensure seamless internal and external audits; responsible for over-sighting market decisions related to special-case properties including those with escalated customer service issues, disposition considerations and potential legal issues.
• Executes the strategic vision for operations within markets; drives the profitability and operational excellence of the company by using leadership skills, market knowledge, and analysis to coach, mentor and hold accountable Market Leadership for their individual and market performance.
• Other duties, as assigned by supervisor or leadership team.

• Experience working in a professional office setting, including the flexibility to work weekends, and holidays, based on business needs
• Must be able to work effectively and cheerfully in an environment that may be stressful due to adversarial situations resulting from the proper performance of duties.
• Must have finger dexterity for typing/using a keyboard.

Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package – our benefits are provided by Brookfield and offer an immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full-time employees.

Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.