Project Manager

Continent 8 Technologies is a rapidly expanding service provider delivering advanced managed hosting and data centre services across over 25 locations spanning 3 continents around the world all connected onto a global private network backbone providing a truly global service capability, regardless of geography.

The company has a significant market share in its primary sector and is seeking to broaden its customer base across other industry sectors and geographies. We are a dynamic and technology driven company who value our people, their passion and their knowledge.

Main responsibilities

Leadership and Teamwork

• Management of day-to-day activities within project team
• Fostering a culture that is focused on meeting customer and business needs
• Encourage and value input, knowledge transfer and lessons learnt activities across project teams
• Provide guidance, coaching and technical support to project team members to embed use of project management processes.

Project Delivery

• Plan, organise and co-ordinate internal projects and the implementation of new services for customers managing all major project aspects (initiation, scope, schedule, finances, resourcing, communication, reporting, quality, change, risk & issues)
  • Co-ordinate planning activities across the projects and agree plans with stakeholders
  • Track and report project progress and performance, identifying issues and escalating, recommending changes when necessary
  • Run or attend (as appropriate) Project Boards or Project Working Groups
  • All changes to scope, finances or the schedule are assessed, and actions taken to mitigate the impact
  • Produce agreed levels of project reporting
  • Identification, assessment and management of project risks and issues
• Contribute and adhere to delivery methodology for both internal and external projects (including delivery of services) and tailoring where appropriate to meet the needs of a specific project
• Contribute to implementation and ongoing management of Project Management tooling for delivery and reporting purposes.

Corporate Standards

• Adhere to company policies and procedures and provide clear and concise information at all times. 
• Adhoc duties as may reasonably be required and any other tasks as directed by Management in line with business needs.
• Comply with all company and legal obligations in respect of health and safety requirements and any other relevant industry standards when on company premises.
• Be willing to undertake any training and development that the company deems to be relevant in order to ensure that the duties of the role are able to be performed in line with their employment contract and role profile.

Customer Satisfaction

• Maintain a quality of communication that meets or exceeds the customer expectations, and maintain the high reputation and standards of the company.

Knowledge, Skills, Qualifications & Experience:

Technical Skills

• Degree level qualification in IT and/or Business Management or equivalent is desirable.
• Individuals must also have a proven record of working in a team environment and have demonstrated the ability to work in a collaborative manner between groups on an international basis as well as showing strong individual initiative
• Minimum 5 years’ experience in a similar role
• 3 years’ experience in an enterprise organisation with established PMO processes
• Developed project / programme management and planning skills and experience
• Ability to manage different projects / priorities and deliver high quality outcomes under pressure
• Strong experience delivering customer focused projects in Data Centre and Managed Services environments
• Recognised formal professional project management qualification (PMP / APMP / Prince2 / P3O or equivalent) is preferred
• Excellent communication skills & keen attention to detail.
• Fluency in both verbal & written English is paramount

Skills and Personal Requirements

Initiative

•  Ability to influence at a high level
• Ability to  research and see potential growth area
• Good leadership skills

Organisational skills

·       Good organisational skills with ability to multi-task and have attention to detail.

·       Plans and prioritises work effectively.

·       Accurate, structured, organized and pro-active.

Accountability

• Takes responsibility for own work, to ensure it is accurate, meets quality standards, and performed on a timely basis.
• Self-Motivated & Able to work on own (Resilient)

Commitment

• Have energy/ drive to ensure internal and external deadlines are met.
• Flexible and adaptable in respect of working hours due to customer needs and expectations

Relationship building

• Able to build good productive relationships with customers, other team members and stakeholders of the business.

Communication Skills

• Effective written and verbal communications in English