Sales and Account Manager

The Sales Representative generates leads, qualifies potential customers and works with internal design team to provide interior solutions. This position is responsible for sales volume, margin and new business goals on a monthly, quarterly and yearly basis. 

• Participates in dealership lead generation programs such as telemarketing, open houses, industry events, and follows up on leads provided by the dealership.
• Qualifies leads into potential customers by completing a thorough needs analysis to understand client’s requirements for furniture products and services;
• Prepares and delivers persuasive presentations to customers on dealership’s products and services—in person, through written/graphic documentation, and electronic means;
• Develops and presents detailed, accurate, and professional-looking quotes through own effort or in conjunction with dealership personnel (designers, customer service representatives, project managers, etc.) ;
• Stays involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved and that both customer and dealership are satisfied.
• Provides frequent and regular follow-up contact with customer regarding after-sale services and information, including customer satisfaction;
• Assists accounting in resolving any late receivables or customer credit issues;
• Meets sales goals;
• Has knowledge of office environment issues (ergonomics, technology integration and use, office productivity, etc.) and general business trends.

Qualifications

Knowledge, Skills & Abilities

• Effectively communicates by being able to present ideas in any situation.
• Listens well to others and clarifies message to ensure understanding. Keeps clients, team members, co-workers, and manufacturer representatives, informed; shares complete and accurate information with others.
• Demonstrates client focus by providing excellent service and satisfaction to both internal and external clients. Clearly articulates what can be done to meet client needs, offering innovative/creative solutions to problems. Able to explain rationale for decisions/outcomes.
• Effectively manages multiple and competing projects by managing one’s time and resources while establishing a course of action for self and others to ensure that work is completed efficiently.
• Demonstrates technical proficiency and skill; knowledge of Microsoft Office software and Windows Operating System; able to quickly learn and adapt to new technology.
• Possesses interpersonal effectiveness, considering and responding appropriately to the needs, feelings, and capabilities of different people in different situations.
• Successful problem solver who seeks continuous improvements; proven to be able to initiate and respond to new ideas, methods, and solutions.
• Strives for excellence by achieving results and driving issues to closure with skillful execution and the vision to see obstacles as opportunities.
• Valid driver’s license, good driving record, and reliable transportation required.

Education & Experience

• Bachelor’s Degree or a minimum of four years of related experience (or an equivalent combination of education and experience).
• Experience working in a similar position within business-to-business sales industry preferred.
• Experience working in contract furniture, interior design, or related industry a plus.

Additional Information

Competitive Salary, Benefit Package (Health & Dental, HRA & FSA, Life & Disability Insurance), Generous PTO & Holidays, Flex Schedule, 401k

Contract Associates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Contract Associates expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above.