What are the responsibilities and job description for the Receptionist - Bilingual position at Conviva?
As the Receptionist, you are the first impression of the center. You will welcome patients and coordinate front-desk activities. The ideal candidate will have a friendly and easy-going personality.
Requirements
- Must be Bilingual English (read, write & speak) and Spanish (speak).
- Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen.
- Experience in a medical office or healthcare setting utilizing a computer-based practice management software system.
- Ability to handle high call volume and multi‐task while providing an exceptional customer experience.
- Excellent customer service and phone etiquette.
- Knowledge of MS Office (Word, Excel, Outlook, Access)
Working hours: Monday to Friday 8AM-5PM
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Hilliard, FL 32046: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- "What is your desired salary? Please do not state negotiable, put a range you are comfortable with."
Experience:
- Customer service: 1 year (Required)
- EMR: 1 year (Required)
- Medical office: 1 year (Required)
- Microsoft Office: 1 year (Required)
Language:
- Spanish (Required)
- English (Required)
Work Location: In person
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