What are the responsibilities and job description for the Claims Analyst I position at Cook Children's?
Summary
Position will be responsible for answering of Health Plan phone lines and response to Provider inquiries relating to claims, benefits, and Health Plan policies. The position is also responsible for developing and maintaining working relationships with CCHP Providers. The position is responsible for meeting department production and quality goals. Dependable attendance is a necessity due to the critical nature of the job function.
Education & Experience:
- High School diploma
- Excellent Customer Service Skills with ability to explain complicated claim issues to providers; ability to resolve conflict.
- (3) years of experience in claim service area within Managed Care Organizations, Insurance, or related fields is required by the incumbent.
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer
Additional Information
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