What are the responsibilities and job description for the Dispatch supervisor position at CoolSys?
Overview :
With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company.
Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance;
and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include :
Competitive pay
Paid vacation and holidays
401(K) match
Life insurance, AD&D and long-term disability
Tuition reimbursement
Opportunities available nationwide
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
Pet Insurance
Legal Plan, and ID Theft Protection
Responsibilities :
Experience in motivating and managing a busy team of dispatchers, purchasers, or coordinators.
Exceptional skills in organization, problem solving, critical thinking, leadership experience, time management, strategic planning, and communication.
Dedicated to excellence and customer satisfaction.
Work closely to ensure that all customer groups receive outstanding service in an efficient and timely manner.
Support Service Managers by communicating manpower and equipment utilization; ensuring proper resources are matched with workload.
Have a proven track record as a leader with multi-state coverage.
Supervise, hire, and train their department professionals.
Qualifications :
1-2 years of supervisory and / or equivalent experience
Exemplify exceptional communication and customer service skills.
Experience Hiring, training, developing, and recognizing personnel to achieve company goals.
Strong skills in training and implementation of new policies and procedures to streamline efficiencies.
Experience in creating, reviewing, and updating standard operations procedures.
Experience in receiving feedback from customer and internal departments while reviewing for coaching opportunities and needed changes.
Strong leadership skills.
Ability to build a positive working relationship with all customers and all levels of management.
Join Us :
Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success.
We invite you to be part of that growth!
Connect with us on and .
Coolsys is an EEO / AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions.
Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Last updated : 2024-09-24
