What are the responsibilities and job description for the Management Trainee position at Copart?
We are committed to developing a strong bench of future leaders and are rolling out our annual Leadership Development Program for 2024. Our hands-on training environment will give you the opportunity to learn the functions and responsibilities of each position that contributes to the success of the business. Our Management Trainees also receive both classroom and mentor-supported management training to prepare them to be future Copart leaders.
Our Leadership Development Program is designed to train recent university graduates in operations management leading to an Assistant General Manager position at the end of the 12-to-15-month program. Training begins in July 2024 for 2 weeks at Copart Headquarters located in Dallas, Texas. Upon successful completion of the 2-week class, the mentorship program will continue for the next 12 to 15 months at one of the over two hundred Copart locations in the United States. Candidates will return to Dallas, Texas for approximately 1 week for their mid-year review and Leadership training halfway through the program. Candidates will gain firsthand experience in all positions in Operations progressing through supervisor responsibilities with the goal of becoming an Assistant Manager at the end of the 12-to-15-month program.
If you are looking to jump-start your management career with a highly successful, global organization, look no further and apply now to join our upcoming Leadership Development Program.
Operational Responsibilities:
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.
Our Leadership Development Program is designed to train recent university graduates in operations management leading to an Assistant General Manager position at the end of the 12-to-15-month program. Training begins in July 2024 for 2 weeks at Copart Headquarters located in Dallas, Texas. Upon successful completion of the 2-week class, the mentorship program will continue for the next 12 to 15 months at one of the over two hundred Copart locations in the United States. Candidates will return to Dallas, Texas for approximately 1 week for their mid-year review and Leadership training halfway through the program. Candidates will gain firsthand experience in all positions in Operations progressing through supervisor responsibilities with the goal of becoming an Assistant Manager at the end of the 12-to-15-month program.
If you are looking to jump-start your management career with a highly successful, global organization, look no further and apply now to join our upcoming Leadership Development Program.
Operational Responsibilities:
- Provide exceptional customer service to internal and external customers of Copart, ensuring elevated levels of satisfaction.
- Offer solutions that aid and facilitate a unique customer service experience.
- Provide Catastrophe support (storm related support) by traveling to affected areas to work with the local operations team.
- Manage complex customer inquiries and issues, applying independent judgement and discretion to resolve them effectively.
- Collaborate with other departments to improve customer service processes and standards.
- Analyze customer feedback and provide valuable insights to improve service quality.
- Ensure vehicles are prepared for inventory following company guidelines, maintaining accuracy and cleanliness standards.
- Assist in various administrative tasks within the facility, which may include facility clean-up, minor repairs, and other assigned duties.
- Utilize company systems and software to record and track vehicle inventory and movement.
- Oversee the daily processing of vehicle titles, ensuring accuracy and compliance with company guidelines.
- Oversee the daily vehicle dispatch process to ensure we are meeting customer expectations.
- Maintain meticulous file documentation for vehicle titles, tracking all relevant information and updates.
- Ensure company safety and be able to operate company-provided front-end loaders or forklifts to move and load vehicles.
- Ensure that pre- and post-trip inspections are conducted and documented daily.
- Assist in developing and implementing processes and procedures to enhance efficiency and accuracy.
- Enforce adherence to Copart processes under the general supervision of the General Manager
- Supervise day-to-day operations of the facility ensuring efficiency and safety measures are adhered to.
- Promote safety awareness and assist in security and loss prevention efforts.
- Provide support and assistance to yard staff, fostering an exceptional Copart customer service experience.
- Attending facilities manager meetings as required.
- Must be willing to relocate during and after the program.
- A bachelor’s degree, preferably in Business within the last 18 months.
- Passion to learn in a fast-paced, ever-changing environment.
- Ability to travel by air and land, occasionally with limited notice, during and after the completion of the program.
- Flexibility to work extended hours as needed.
- Willing to work both inside and outside on our properties, occasionally in challenging weather conditions.
- Proven leadership ability that supports an environment of employee growth and development, interdepartmental teamwork, and exceptional customer service.
- Excellent communication skills, both written and verbal.
- As a Copart employee you will be expected to act with elevated integrity and professionalism at all times.
- Able to manage a multitude of tasks in an intense, ever-changing environment.
- Must be flexible in terms of working hours.
- Must be willing to travel.
- Valid Driver’s License.
- LIFTING: 50 pounds
- SITTING: 10%
- WALKING: 60%
- BENDING: 80%
- STOOPING: 80%
- STANDING: 90%
- CLIMBING: 1%
- NOISE LEVEL: High
- TRAVEL: 25%
- TEMPERATURE: Extreme weather conditions
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.
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