What are the responsibilities and job description for the Inside Sales Customer Service Coordinator position at Copper Moon Coffee?
Inside Sales Customer Service Coordinator
Job Summary:
The Inside Sales, Customer Service Coordinator position is responsible for managing sales activities for assigned accounts and customer interaction.
Essential Functions:
- Establish and maintain relationship with customers
- Manage sales activities for assigned accounts
- Work with internal departments as needed
- Participate in weekly meetings
- Work with spreadsheets in excel
- Perform other duties as assigned
Work Environment:
- This position will work in an office environment at the Copper Moon Coffee Roastery Monday-Friday.
Required Knowledge, Skills, and Abilities:
- Strong computer skills
- Excellent communication skills- verbal and written
- Self-motivated
- Demonstrated problem-solving skills with attention to detail
- Strong organizational skills
- Ability to coordinate varying priorities and multiple tasks simultaneously
Education and Experience:
- Bachelor’s degree in Business, Organizational Leadership, or Sales preferred
- Previous customer service experience preferred
- Proficiency with Microsoft Office and email
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Office
Experience:
- Customer service: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
Work Location: One location
Salary : $35,700 - $45,300
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