What are the responsibilities and job description for the Customer Service Representative (Mid 11P-7A, Day 7A-3P, Eve... position at COPS Monitoring?
Starting pay is $14/hr (plus a $1 raise after 6 months) $1,000** sign-on bonuses when you start prior to 12/1/2021
Incentive Details:
– Pay Increase to $15 at 6 months
– Bonus payments will be in 3 increments:
– $150 after 30 days
– $350 after 90 days
– $500 after 180 days – Bonuses are only being offered for a limited time
– To receive a bonus, an employee must still be employed at time of payout
Are you ready to make a difference?
For over 40 years, our company has provided alarm monitoring services to homes and businesses across the country. Every day our employees make a difference by providing our 3.5 million subscribers with a lifeline during some of life’s most challenging situations.
If you like to help others, can remain calm during adverse situations, and want to be a part of a community of caring professionals, then you’re in the right place!
Qualifications:
– No experience necessary
– High School Diploma or GED
– Good telephone voice and etiquette
– Comfortable with a fast pace
– Ability to clear a background check and drug screening
Your Job Duties:
– Contact customers and authorities about alarm activations
– Answer inbound phone calls related to alarm activations
– Resolve customer issues and concerns
What we’re doing to keep you safe:
– Minimizing in-person contact during the hiring process
– Limiting orientation & training class sizes
– Maximizing social distancing efforts at all offices
– Following CDC guidelines for cleaning, sterilization, and operational measures
What we have to offer:
– Pay starting at $14/hr with the ability to earn $15/hr within 6 months
– Weekly Pay
– Paid Training
– Pay Raises
– Paid Sick Time
– Paid Vacation
– Opportunity for advancement (100% of our management team are former dispatchers)
– Tuition Reimbursement
– Health, Dental, & Vision insurance after 90 days
– 401(k) w/ Company Match
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
Education:
- High school or equivalent (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location:
- One location
Work Remotely:
- No