Job Posting for Operations Manager at CoralTree Hospitality
Come work at Associa! We are an industry leader in community association management and we are looking for a talented Operations Manager to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.
The Operations Manager position is an extension of the Management team which assists the Property Manager in the oversite of the day to day building operations and Association. The Operations Manager ensures the highest possible level of Customer service offered to residents, guests, and service providers as well as maintaining the safety of the property. The Operations Manager accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate security control systems. Operations Manager reports directly to the Property Manager.
Duties include but are not limited to:
Meet daily with the Property Manager and Building Engineer to go over daily tasks, reports and deadlines
Assist the Property Manager, Administrative Assistant and Building Engineer as needed.
Oversee Security operations
Monitors and operates Security Control Systems and Emergency Response Systems.
Monitors and controls access to the building.
Write incident reports when needed, proof read all incident reports
Monitors and controls access to the building.
Assist with preparation of specifications needed for all services received by the Association (e.g., landscaping, trash, insurance, pool, etc.)
Assist with bid process, coordinate / review bid spec proposals and comparison spreadsheet.
Complete a bid analysis
Follow up on all property incidents, provide notification to residents and track progress
Assist all teams as needed and as directed by the Property Manager
Demonstrates excellent customer service, communication, and time management skills.
Attend after hours Board meetings or events from time to time, as needed or requested by manager
Accurately maintains daily logs, records and forms.
Works shifts that are subject to change based on property needs.
Update the manager daily / weekly with a weekly report, a synopsis of week, and any incidents
Assist all Unit Owners, Residents and Guests in a courteous, helpful manner, referring any questions or concerns directly to the Management Office that can not be addressed by Operations
Ensure maintenance of all files, (work orders, incident reports, records, correspondence, etc.) in accordance with company procedures.
Report to the Property Manager any problems as soon as possible, recording all irregularities on an Incident Report.
Maintains a safe and secure environment throughout the building/property. Any safety issues must be brought to the attention of the Property Manager immediately.
Follows safety procedures and maintains a safe work environment.
Regularly walks the property checking all areas to ensure proper operation/safety and investigate/report any incidents that may occur during the course of the shift.
Work on a building emergency management plan, hurricane and disaster plan
Respond to any mechanical, medical or police emergencies and assist as needed in a timely manner.
Supervise all moves, deliveries and check on the status of all unit owner construction, to ensure that all work is progressing smoothly and in accordance with property guidelines and regulations, reporting any damage to common areas immediately to the Property Manager.
At the beginning and end of each shift, check the Fire Alarm Panel, ensuring that it is fully operational.
May be assigned other duties by the on-site Property Manager
Salary.com Estimation for Operations Manager in Raleigh, NC
$112,174 to $144,708
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Operations Manager career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Operations Manager.
Click the checkbox next to the jobs that you are interested in.