DPV

The DPV primary function is to provide excellent customer service through safe and effective merchandising, stocking, planning, selling, ordering, and in store servicing.

The DPV identifies and acts on exhibition opportunities, makes secondary placements, gains extra displays, uses Point of Sale (POS), and makes effective In Store Plan-o-gram implementations through use of company guidelines.

Key Position Responsibilities

• Collaborate and participate in Cordialsa USA plans to Grow sales volume, market share, product distribution, space allocation, and customer service in all assigned accounts
• Responsible for optimizing adequate in-store conditions (out of stock, voids, etc.)
• Follow Repsly guidelines:
• Taking pictures of displays and shelfs.
• Accurately record assigned and completed activities within each store call
• Status of the Point of Sales
• Review and publish Store Fliers and Magazines when needed
• Report out of stocks to Sales Representative
• Report back of stock quantities

• Ensure product is rotated and is in good selling condition as directed
• Pack-out primary location and display as directed
• Merchandise Cordialsa USA products as directed to drive key performance metrics
• Follow standard operating procedures that outline route schedules, merchandising standards, pack-out shelves with product, rotating product regularly and front facing product or as directed
• Ensure shelves are set SKU to tag, promotional displays are properly executed and back stock is maintained and organized for Cordialsa USA products
• Validate placement according to planograms as directed for headquarter controlled stores
• Ensure price tags are up and, when directed, ensure promoted price is executed
• Communicate pricing issues in a timely manner (both on and off shelf) to Sales Representative and Team Leader
• Validate compliance and/or secure placement of secondary locations and display as directed
• Place POP Material as directed
• Follow Merchandising Standards when executing activities within the daily strategy
• Understand value of in store activities to maximize value of time in store
• Cover assigned territory to meet frequency and time in store guidelines
• Execute tactical activities with guidance from assigned Sales Representative

• Maintain company-owned equipment and properly handle paperwork
• Provide timely communication to assigned Sale Representative and Leader regarding any business challenges
• Share proactive best practices, solutions, and insights across the team
• Communicate competitive and market activity and insights to Team Leader
• Set and review performance against objectives with assigned Sale Representative on a monthly basis
• Communicate directly with co-workers on issues, openly share ideas with others, encourage performance in others, give feedback when needed, and train new employees when applicable
• Identify and communicate all selling opportunities and potential issues to Sales Representative, respond to co-worker communications, inform co-workers of all relevant activities at accounts, communicate completion of assigned daily tasks
• Develop proper relations with store key decision makers within territory to maximize merchandising results
• Conduct activities in a safe manner, follow corporate safety guidelines.
• Identifies incremental sales opportunities

Key Essentials / Attributes:

• Knowledge of the customers within the area assigned is a plus
• Ability to practice safe working habits at all times
• Initiative: Self-starter, gets involved quickly, takes on difficult tasks with enthusiasm. Takes action to achieve goals beyond what is required.
• Energy: Maintains high activity/productivity level. Operates with sense of urgency, efficiency, effectiveness and determination over extended periods of time.
• Stress Tolerance: Maintains stable and professional performance under pressure or opposition
• Detail: Strives to understand the details. Balances, analyzes and takes appropriate action. Solid planning, detail oriented and organization skills.
• Communication: Presents ideas effectively, actively listens, and works across functional boundaries with the ability to effectively communicate with co-workers and store personnel. Ability to influence others.
• Teamwork: Can work in group or alone; oriented towards the good of the whole. Contain ability to build rapport and good working relationship with multiple store personnel, including Store Managers, Assistant Store Managers and Department Managers, as well as co-workers.
• Manage job professionally and with a high level of organization
• Ability to effectively deal with change and adversity in the work place, and work in a fast paced environment
• Demonstrate ability to deliver consistent results while building organization capabilities.
• Ability to respond to change with positive attitude, offer suggestions for improvements to increase effectiveness of change, support new initiatives, and maintain an open mind.
• Utilization of innovation and creativity in generating new and unique ideas and solutions that capitalize on opportunities to benefit customers and Cordialsa USA.
• Ability to form customer partnerships that exceed expectations and help customers identify and execute the appropriate strategies for their business success.
• Ability to work independently.
• Flexibility with the ability to change schedule on a daily basis to meet the demands of the business.
• Demonstration of effective communication skills.
• Ability to identify and solve problems with minimal guidance to minimize disruptions to the business.
• Ability to perform hard work in a fast-pace work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to set safety expectations and processes.

Experience

• Minimum of 1 years of sales & customer management; experience with a consumer packaged goods organization preferred
• Consumer packaged goods experience in a direct store delivery environment preferable.
• Previous grocery, retail, sales, and/or customer service experience a plus.

Other Requirements

• Must be authorized to work in the United States
• Bilingual Spanish / English (50% or more )
• Must have car to access multi-store locations within assigned shift
• Valid driver's license and proof of insurance
• Must live within 50 miles or 60 minutes of primary work location
• A flexible work schedule is required.