Medical Assistant

Orthocare Medical Equipment (a Division of Corflex Global) is seeking a:

Medical Assistant

OrthoCare Medical Equipment, a division of Corflex Global, is seeking a full time qualified, motivated individual to become an integral part of our team at our UVM Medical Center office in Burlington, VT. This medical assistant needs to be able to fit patients with DME products, OTS Orthotics and Ancillary Assisted Devices. A background in providing patient care provides a solid foundation for a successful career in the world of orthopedics.

Benefits offered: Medical, Dental & Vision Insurance, 401k, Vacation, Sick, Personal Days, Holidays, Birthday Off, Short & Long Term Disability, Company Paid and Voluntary Life Insurance

Location: 192 Tilley Drive, Burlington, VT

Hours: 8:00am - 5:00pm

Job Responsibilities

• Patient assessments, implementing treatment plans, fit patients with DME products (OTS Orthotics) and follow-up care.
• Administers orthotic braces and devices to clients with relativity stable conditions.
• Customer-focused, dealing directly with patients either by telephone, electronically or face to face interaction. Gathers information necessary to provide equipment services, payment processing and insurance benefit verification.
• Assist in the maintenance of records and files reflecting up-to-date patient progress, care plans and related orthopedic data prescribed by physician.
• Maintain work area in clean and orderly condition
• Meet compliance standards for accurate documentation and coding.
• Liaison between clients and cross-functional internal teams to ensure the timely and successful delivery of our products and solutions according to client needs. (Sales, Territory Manager, Senior Leadership and Customer Support, etc.)
• Direct responsibility for managing an assignment of consignment closets. Responsible for all inventory tracking (stocking levels, shrinkage & usage) and coordination of inventory replenishment.
• Establish and maintain communication regarding stock & bill account activity, issue or concerns with the territory manager and help with implementing solutions.
• Coordinate client information, gather and prepare process paperwork for billing, update system notes, document scanning, fax processing or photocopying and forward to appropriate personnel for action.
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
• Understand company administrative steps for billing and inventory management and be able to provide assistance to any area.
• Must be flexible and willing to work physicians’ hours

Minimum qualifications

• Strong written and verbal communication skills with strong interpersonal skills.
• Ability to develop good interpersonal relationships with patients, staff and other healthcare providers and the ability to work with patients in a hospital or office setting.
• Ability to solve problems and resolve issues and direct team members.
• Must be willing to learn, be flexible, possess excellent communication skills and be a team player.
• Operational experience.
• Must have the ability to handle multiple priorities, ability to work independently, and possess good judgment and decision-making skills.
• Computer proficient in Microsoft Office or equivalent.
• Must be able to read, comprehend, and implement written complex policies and procedures.
•  Knowledge and understanding of insurance and health systems with a knowledge focus on DME equipment, Orthopaedic custom & non-custom bracing, Ancillary devices.

This position has access to protected health information. The protected health information this position can access is demographic information, date of service information, Insurance/billing information, all medical record information. This position requires this patient health information in order to perform the functions outlined as part of this position description. 

Must be able to meet the credentialing qualifications for Hospital access (Immunization records, TB, Flu) and employment is contingent upon a clean criminal background, BEAS, and drug screen.

Driving may be required

Physical Demands for the job

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. The employee is regularly required to stand, walk, and sit, as well as talk and hear and is required to use hands to operate vehicles and office equipment. 
2. The employee must occasionally lift and/or move up to 30 pounds.

1. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Corflex is a global medical device company that has been specializing in orthopedic rehabilitation products since 1984. Corflex produces over 250 products for Cervical/Spine, Upper Extremity and Lower Extremity conditions.  Culture is about people, and our Corflex Global team has helped to build a culture that encourages innovation and delivers quality products and services to our valued customers. As a Veteran owned, family business, we have successfully cultivated a “family-friendly” working environment with generations of families contributing towards the consistent growth of our company.

Corflex Global is proud to be an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Corflex Global are based on business needs, job requirements and individual qualifications, without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.