Workplace Consultant, Service Sales

Description

Summary/Objectives:

This position is responsible for developing profitable service sales for Corporate Interiors. The WPC – Services will sell CI’s entire portfolio of services as well as identify and develop new services to add to the portfolio. The primary objective of this position is to identify and develop major long-term service agreements with larger corporate, education and healthcare accounts. This position will work closely with the CI sales team to develop service sales at existing customers as well as work independently to develop their own customers. Corporate Interiors is a relationship driven company that builds long term customers through an integrated portfolio of products and services that support the customers’ daily workplace needs.

Essential Functions & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales-Contacts regular and prospective customers to demonstrate products, explain product features, and solicit orders. Recommend products and services to customers, based on customers' needs and interests and answers customers' questions about products, prices, availability, product uses, and credit terms. Provide customers with product samples and catalogs. Prepare drawings, estimates, and bids that meet specific customer needs. Prepare comprehensive service and asset management proposals including brokerage agreements and long term service contracts.

Territory Development- Identifies prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Monitors market conditions, product innovations, and competitors' products, prices, and sales. Participates in promotional activities (telemarketing, direct mail, follow ups, etc.). Actively participates in network events to develop business leads.

Order Management- Estimates or quotes prices, credit or contract terms, warranties, and delivery dates.  Supervises and monitors status of orders. Obtains credit information and reviews CI, terms and conditions. Reviews customers purchase order and purchasing policy to remove any payment obstacles, as well as obtain deposit. Prepares order and instructions to manufacturers, reviews details with support. 

Administrative- Performs administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. Prepares instructions for delivery and installation involving appropriate CI personnel. Follows post installation details and audits. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. Assist with projects under close supervision of Project Manager and Designer. Obtains credit information and reviews CI, terms and conditions

Customer Relations-Develops strong relationships and an atmosphere of trust with the customer. Obtain high level of customer satisfaction by meeting and exceeding customer expectations

Other Duties- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Requirements

Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel:

Travel to client locations are expected for this position.

Required Education and Experience:

1. Bachelor’s degree or equivalent work experience
2. 3-5 years sales or sales account management experience with measurable success
3. Intermediate PC skills including: Microsoft Windows, Excel and Word.
4. Works well under pressure in ambiguous conditions; excels at multi-tasking and prioritizing work flow.

Preferred Education and Experience:

1. Dealership or manufacturer sales experience 
2. Possess solid knowledge of best practices for furniture design.
3. Possess solid furniture product knowledge; able to learn and apply new product knowledge in a timely manner. 

COVID-19 Requirements :

In accordance with Executive Order 14042 issued by the Biden Administration on September 9, 2021, all Corporate Interiors associates must provide proof that they have been fully vaccinated for COVID-19 by January 4, 2022. Vaccination status will be validated during the Onboarding process. A person is fully vaccinated if it has been more than (2) full weeks or more since the person (a) received the second of two (2) doses of the Moderna or Pfizer-BioNTech vaccine; or (b) received the Janssen/Johnson & Johnson vaccine. Corporate Interiors complies with The Americans with Disabilities Act (“ADA”) and all other applicable local, state, and federal laws.

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About Us:

Corporate Interiors is a customer-focused organization specializing in workplace environments. From our foundation in 1985, our shape, progression and prosperity have been formed by listening to the marketplace and understanding the strategic direction of the clients we serve.

Corporate Interiors is widely recognized as the largest re-manufacturer of office furniture in the Philadelphia Region. The Company partners with clients to provide inspirational workplace environments. This encompasses an extensive collection of workspace furniture solutions; architectural solutions; custom millwork; flooring; audio visual integrations; comprehensive in-house design and project management capabilities; and manufacturer of eco-friendly new furniture.

Corporate Interiors believes that all people are entitled to equal employment opportunities. Corporate Interiors provides equal employment opportunities (EEO) to all Team Members and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Corporate Interiors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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