Vote Center Supervisor/ Election Section Supervisor (Extra Help)

REGISTRAR OF VOTERS
The Registrar of Voters, a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.8 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California and local jurisdictions. The Registrar of Voters' staff includes 54 full-time employees, and numerous extra help employees who support various election related positions representing the broad spectrum of Orange County's population. The department is responsible for all components of election management.
 
The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative and a strong dedication to customer service.
 
Click here for more information about the Registrar of Voters.

ABOUT THE POSITION
The Vote Center Supervisor/Election Section Supervisor- Extra Help position will be assigned to supervise various Vote Centers throughout the County for the March 2024 Presidential Primary Election. This recruitment may also be used to fill other positions within the agency in lower classifications as needed. These temporary positions will be for the period of Friday, February 16, 2024, through Wednesday, March 06, 2024 (including weekends). In addition, incumbents selected for this position must complete 3 days of paid training prior to the scheduled start date. Please note, these dates are subject to change based on the needs of the agency. This position will require a flexible schedule and the candidate must be able to work overtime including early mornings, late evenings and weekends to meet the needs of the department. In addition, job duties in this position will include:

• Supervising Vote Center employees
• Providing field support at multiple Vote Centers  
• Assisting with technical support of voting equipment
• Ensuring procedures are followed
• Reporting issues and conflicts to manager
• Providing leadership to Vote Center employees
• Providing necessary guidance and coaching to Vote Center employees
• Maintaining field reports and completing election summaries
• High attention to detail
• Ability to communicate effectively with various individuals and groups
• Demonstrating strong organizational skills and good time management while completing heavy workloads and meeting tight deadlines
• Ability to speak and read English  
• Other election-related tasks as assigned

DESIRABLE QUALIFICATIONS
In addition to the duties listed in this bulletin, in compliance with Election Code Section 4005 (a)(6)(A) – All employees hired for election support must be a registered voter in the State of California at the time of hire. Along with this requirement, the ideal candidate will possess experience with the following: Ability to work with a wide variety of ages, ethnic groups and skill levels, be able to provide clear and concise instructions and deal courteously with the public, have effective verbal communication skills and strong customer service experience, be a self-motivator with a positive attitude that is able to motivate others, and have the ability to work in a high stress environment.  In addition, the ideal candidate will also possess the abilities and experience:

Customer Service

• To interact in a professional and courteous manner
• To respond to public inquiries in a courteous and manner
• To anticipate and meet customer needs in all situations
• To train staff as needed to ensure high levels of customer service
• To establish productive and professional relationships with internal and external customers

Communication Skills

• To value and participate in a free flow of information with others for the sake of a common goal
• To Demonstrate the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure
• To demonstrate the ability to convey information clearly and articulately in an official formal situation
• To understand and follow oral and written instructions
• To exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment
• Bilingual skills in the following languages: Spanish, Vietnamese, Korean, Chinese, Tagalog and Farsi (Persian) are a plus but not required

Technical Knowledge | Office Experience

• To utilize Windows, Microsoft Word, Excel, Outlook, Access, and PowerPoint.
• To maintain and manage pertinent information by creating documents, spreadsheets, and other related documents
• To be proficient in current computer systems and programs as well as modern office practices and procedures and the operation of equipment

Interpersonal Skills

• To work well in a team environment
• To lead a team and assign direction to staff
• To consistently demonstrate a positive attitude 
• To exhibit a strong work ethic
• To working independently  

Minimum Qualifications
Click here to view the minimum qualification

PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS 
Physical Conditions: Vision sufficient to read standard text, fine print and various handwritings and to view a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to stand, sit, walk, stoop and bend routinely to perform daily tasks; ability to sit for prolonged period of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment such as a stapler, telephone and photocopy machine.
Mental Conditions: Possess the ability to independently reason logically to reach conclusions and decisions; possess the ability to remain calm and appropriately focused on different interpersonal situations.
Environmental Conditions: Ability to work in an office environment and work with changing priorities, deadlines, and multiple assignments concurrently.
 
SPECIAL REQUIREMENTS
All candidates considered for this position will be required to successfully pass a background check consisting of employment history, professional references, and criminal check. Possession of a valid California drivers’ license, Class C, and a clean driving record while employed in this classification might be required by the date of appointment. A driving records check consisting of a Department of Motor Vehicles (DMV) check will be conducted to verify the clean driving record.
 
RECRUITMENT PROCESS
The Registrar of Voters Administrative Services Department will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
 
Application Screening | (Refer/Non-Refer)
The Registrar of Voters Administrative Services Department will screen applications and responses to supplemental questions for the minimum and desirable qualifications, to identify the most qualified candidates for the position based on the skills required to meet the needs of the Agency. After the initial screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in this competition.

Online Self-Administered Examination | (Weighted 100%)
Applicants who meet both the minimum and desirable qualifications will be invited to participate in an on-line, self–administered assessment. Please note that part of this exam will be timed. Candidates will be notified via email of this process. Only the most successful candidates will be referred to the next step in the recruitment process.
 
Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure.
 
Eligible List
Once all assessments have been completed, the Registrar of Voters Administrative Services Department will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future extra help vacancies.Only online applications will be accepted. Please include your email address on your application. Email notification is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com website. Please check your email folders, including spam/junk folders and or accept emails ending in “governmentjobs.com” and “ocgov.com”. If your email address should change, please update your profile at www.governmentjobs.com 
 
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC).

Please click here to see the latest guidance for more details.

How to Apply: 

• Apply online by clicking the “Apply” link located at the top of this announcement
• Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific knowledge and abilities listed
• For specific information regarding the recruitment, please contact Lora El Amatory either by email at Lora.ElAmatory@ocvote.gov or via telephone by calling (714) 567-5031. 

EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS: 
Click here for additional Frequently Asked Questions.

Salary : $61,360 - $82,680