What are the responsibilities and job description for the Human Services Program Manager-23529711 position at County of San Diego?
The County of San Diego's Health and Human Services Agency is seeking qualified individuals for:
HUMAN SERVICES PROGRAM MANAGER
Interviews will be held the week of January 16, 2024.
Job offers will be made the week of January 22, 2024.
Job offers will be made the week of January 22, 2024.
Future Salary Increases
** July 2024 - 8.80% increase to base pay (2.75% Across-the-Board 6.05% Market Inc.)
** July 2024 - 8.80% increase to base pay (2.75% Across-the-Board 6.05% Market Inc.)
Human Services Program Managers are allocated only to the Health and Human Services Agency (HHSA) and direct a major social services or housing program, division, or unit. Human Services Program Managers work with the following programs: IHSS, Public Administrator, CalFresh, Homeless Services, CalWORKs, Welfare to Work, Child Care, Medi-Cal, General Relief and County Medical Services. Human Services Program Managers may also work on rental assistance program's operated Housing Authority, as well as Local, State, and Federally funded programs that promote affordable housing and community development.
Duties may include but are not limited to the following: Plan/assign/evaluate the work of staff; establish and ensure work quality and performance standards; direct the design, interpretation and implementation of program rules, regulations and policies; coordinate and maintain liaisons with other divisions, departments, contractors, members of the community and relevant agencies; perform legislative analysis and make recommendations on program changes; develop and recommend program or operational policies and procedures; identify and mitigate potential risks concerning operational, political, contractual and financial issues; conduct and participate in management and staff conferences. Develop and distribute Management Reports utilized by internal and external partners. Reports may be used to assist in timely and accurate case processing as well as to identify demographic and geographic program utilization. Prepare and submit reports required by State and Federal funders. Negotiate loan terms and monitor compliance with restrictive covenants associated with affordable housing. Evaluate property for suitability of affordable housing.
Click here for a complete description for Human Services Program Manager.
Desirable Traits
Leadership, Team Builder, Communicates Effectively, Knowledge Worker, Decision Maker, Strategic Perspective, Leverages Resources (Coaches and Develops), Demonstrates Ethical Behavior, Maximizes Team Effectiveness, Supportive of Change.
Leadership, Team Builder, Communicates Effectively, Knowledge Worker, Decision Maker, Strategic Perspective, Leverages Resources (Coaches and Develops), Demonstrates Ethical Behavior, Maximizes Team Effectiveness, Supportive of Change.
Hiring Timelines & Dates:
- Job Offer and Background Process begins shortly after the interview.
- Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
- Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.
Minimum Qualifications:
A total of four (4) years of experience:
1. Two (2) years of experience as a Program Specialist II, Alcohol & Drug Program Specialist, or Administrative Analyst II, or the equivalent or higher experience in a social services agency; AND
2. Two (2) years of supervisory experience while working in the capacity of a Program Specialist II, Alcohol & Drug Program Specialist, Administrative Analyst II, Supervising Human Services Specialist, or Supervising Human Services Control Specialist, or the equivalent or higher experience in a social services agency. Supervision of clerical, technical or professional staff qualifies.
Note: A bachelor's degree may substitute for one (1) year of any of the above experience, with the exception of the two (2) years of supervisory experience that is required.
A total of four (4) years of experience:
1. Two (2) years of experience as a Program Specialist II, Alcohol & Drug Program Specialist, or Administrative Analyst II, or the equivalent or higher experience in a social services agency; AND
2. Two (2) years of supervisory experience while working in the capacity of a Program Specialist II, Alcohol & Drug Program Specialist, Administrative Analyst II, Supervising Human Services Specialist, or Supervising Human Services Control Specialist, or the equivalent or higher experience in a social services agency. Supervision of clerical, technical or professional staff qualifies.
Note: A bachelor's degree may substitute for one (1) year of any of the above experience, with the exception of the two (2) years of supervisory experience that is required.
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age, and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application.
Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.
As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.
Evaluation:
The names of qualified candidates will be placed on a three (3) month employment list based on scores received from the evaluation of information contained in their employment application and supplemental questionnaire. Please ensure all information is complete and accurate as the responses you provide on the supplemental application form will be reviewed using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.
Reasonable accommodation may be made to enable a qualified individual with a disability to perform the essential functions of a job, on a case-by-case basis.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all.
Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all.
Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
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