What are the responsibilities and job description for the Dispatcher (2nd Shift) position at COURIERNET INC?
2nd shift dispatch position for 24/7 Courier/Logistics Company. (Exact hours can be customized for the right candidate).
Some previous experience in a dispatch call center needed.
Responsibilities
Receive calls and enter orders for our customers
Dispatch and monitor drivers using tracking software in multiple cities alongside our other dispatchers from our Atlanta call center.
Communicate, document and resolve issues for our customers, pull parts for courier orders, help drivers with issues and complications during deliveries.
Document, process paperwork and communicate with customers through email, websites and telephone.
Qualities
Excellent customer service skills
Team player
Effective communication skills
Proactive attitude
Computer, email and logistics software experience
Work Remotely
- No
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Dispatching/Logistics: 1 year (Preferred)
Work Location: In person
Salary : $40,000