What are the responsibilities and job description for the AM Host/Hostess position at Courtyard by Marriott Addison?
SUMMARY
Location: Courtyard by Marriott Addison
Position Type: Non-Management
The starting pay rate for this position is $11.00 per hour.
As an AM Host you are responsible for the overall success of the Hotel's breakfast service and ensuring guest satisfaction and product quality standards are met. This is the job where you get to excel as the personal representative of the hotel by giving guests a great impression of excellent service and high standards.
You must have flexible scheduling availability to include mornings, evenings, weekends and/or holidays.
Job Requirements:
- Assembling the breakfast service before mealtime and disassembling it thereafter
- Ensuring the breakfast service space remains well-stocked at all times
- Clearing cutlery and crockery from customers' tables
- Receiving beverage orders and directing them to the kitchen, as needed
- Provide information and assistance to all guests and vendors
- Cleaning and sanitizing tables, countertops and floors after each meal service
- Ensuring a wonderful experience from beginning to end while maintaining high standards of safety and cleanliness
Job Qualifications:
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
- Health Care including Medical, Dental, and Vision Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon first contribution
Rewarding Hard Work:
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member of the Month, Quarter, and Year recognition and bonus
- Discounted tickets to theme parks, musicals, movies and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
Equal Opportunity Employer