What are the responsibilities and job description for the Food/Beverage Manager position at Courtyard by Marriott Hershey?
We are looking for a professional food and beverage manager to be responsible for managing all food and beverage operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all food and beverage orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities
- Manage all food and beverage and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers needs and respond proactively to all of their concerns
- Lead food and beverage team by attracting, recruiting, training and appraising talented personnel
- Schedules, policies and procedures
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
Skills
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- food service management field
Applicant must be able to pass background, drug test and driving history
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Physical Setting:
- Bar
- Casual dining restaurant
- Coffee shop
- Fast casual restaurant
Schedule:
- 10 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location