Overnight Manager

Job Summary

The Safety & Security Manager will Develop and maintain a pro-active loss prevention program designed to ensure a safe and secure environment for hotel guests and employees. Under general direction plans directs and coordinates activities relating to the protection safeguarding and security of company assets employees invitees and others; ensures that established goals and objectives are accomplished with prescribed priorities. Designs implements and monitors security policies procedures and programs; complies with federal state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. 

Responsibilities

QUALIFICATIONS:

• Possession of a Bachelor's Degree with a major course work in Business Administration Criminal Justice Law Enforcement Security or a closely related field
• Experience in a hotel or a related field preferred.
• Principles and practices of security management including business management practices personnel practices administrative practices security preventative practices investigatory practices and related legal responsibilities
• Knowledge of city laws and ordinances.
• Ability to work a flexible schedule
• Must be proficient in Windows operating systems
• Must have a valid Driver License for the applicable State.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must maintain composure and objectivity while under pressure.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service oriented manner.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Interview select review and counsel security officers to maintain order throughout the hotel.
• Train new talent according to all corporate specifications including documentation.
• Assign duties and schedule staff balancing needs of hotel and productivity standards.
• Monitor staff activity and coach subordinate performance.
• Watch for suspicious persons entering exiting or loitering around building.
• Conduct walk through observations of entire hotel.
• Promote safe work practices.
• Ensure compliance with OSHA standards and preventative measures.
• Develop and administer safety incentive programs.
• Chair Safety Committee and enforce safety programs.
• Develop revise and advise key personnel of emergency procedures.
• Investigate accidents thefts property loss and unlawful activities.
• Document details and advise management.
• Track departmental safety records and document medically treated and non-treated injuries.
• Coordinate and monitor for efficiency safety and security related programs for overall hotel including lost and found process auditing of issuance of hotel keys chemical Fire Preparedness training Manager on Duty schedules evacuation drills etc.
• Coordinate special events or special projects as assigned
• Assists guest with problems with hotel services
• Identifies and resolves security related problems
• Strategically plan all executive protection for VIP visits.
• Responsible for maintaining thorough knowledge of the law and local police ordinances.
• Keep training manuals such as Safety Bomb Threat and Emergency up to date.
• Act as Manager on Duty for special events
• Conduct safety and security inspections weekly and as necessary.
• Oversee the cleaning and organizing of garage and dock areas.
• Develops and implements alternative methods for security operation improvement
• Reviews financial reports to ensure security operation efficiency and quality control
• Develops preventative security programs; including the supervision of security personnel
• Performs audits of security related performance and conducts physical surveys of premise security including security equipment condition
• Conducts supervises and prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations policies and procedures
• Develops implements and manages security training
• Assists in preparation of emergency management and contingency planning
• Serves as Aimbridge Hospitality liaison with public law enforcement fire and other agencies as it relates to security at Aimbridge Hospitality and or Aimbridge Hospitality personnel
• Directs and coordinates through subordinate and/or contract personnel Aimbridge Hospitality activities and security functions utilizing knowledge of established policies procedures and practices
• Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
• Employees must at all times be attentive friendly helpful and courteous to all guests managers and all other employees.
• Use proper two-way radio etiquette at all times when communicating with other employees.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan