This position is responsible the oversight of associates issuing and cashing guest's sports wager, virtual sports wager and pari-mutuel wager tickets in addition to delivering excellent guest service.
SUPERVISORY RESPONSIBILITIES:
Directly supervises all Sports/OTB associates. Supervises the job performance and coaches, counsels, rewards and recognizes as appropriate. Responsibilities include interviewing, hiring, terminating employment and training associates.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. Must be able to work any shift as assigned, with days off as assigned and be available for work on holidays and high volume days as needed. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
High School diploma or equivalent. Previous sportsbook or pari-mutuel ticket writerexperience preferred.