What are the responsibilities and job description for the Manager, Dining Room position at Covenant Living West?
We Are Inspired to Serve. Join us! Provides supervision of service operations on dining operations in the Dining Room to ensure customer enjoyment and satisfaction. Directs daily operations of food delivery and service operations of the Dining Room. Ensure employees have appropriate equipment, inventory, and resources to perform their jobs. Includes overseeing all dining room operations. Ensures dining room experience is clean, neat, and fully stocked. Ensures dining room is an excellent experience for customers. Ensure compliance with all sanitation guidelines and federal / state regulations. Ensure compliance with Senior Living / Healthcare requirements. Train, coach and mentor employees with an active customer hospitality orientation. Establish and maintain operating and safety standards. Implement process improvements. Certificate(s): Food safety certification, renewed periodically Pay Range: $67,000-$70,000.00 USD Annual Experience: 2 years of work experience in dining 1 year of experience leadership is preferred Exposure to dining room operations is preferred KNOWLEDGE, SKILLS AND ABILITY: Ability to motivate and energize teams. Ability to effectively navigate difficult conversations PHYSICAL REQUIREMENTS: Specific physical characteristics and abilities are required to perform the work. Such as, above average agility and dexterity, long periods of walking, standing, bending, stooping. Ability to lift and / or carry moderately heavy items (up to 30 pounds). Mobility in and around the Dining Room and Kitchen is expected. Compensation Pay Range: $67,000 - $70,000 For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Paid Time Off (PTO) & six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities. Various voluntary benefits: Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet Insurance For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org. Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances. We believe we are a great place to work. Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community – Covenant Home of Chicago in 1886 – to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents. Safety I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff, residents, & guests and fix when possible. I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed. Courtesy I smile & acknowledge everyone that I encounter. I carry myself in a manner that projects positivity, approachability, & respectfulness. I address the concerns of others by actively listening & seeking solutions. Responsiveness I take initiative to respond to the needs of others in a timely manner to achieve resolution. I anticipate the needs of others and respond in a timely manner. I communicate to others who need to join me in responding to the needs of others. I return phone calls within 24 hours. I identify action steps and communicate them to all vested parties. Image I ensure our environment is professional, welcoming, & clean. I follow CL policies, procedures, & all regulations. We believe in making a difference in other’s lives. We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health. Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents.
Salary : $67,000 - $70,000
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