What are the responsibilities and job description for the Business Process Design & Improvement Analyst position at Cox Communications?
Key Accountabilities:
Competencies and Behaviors - Foundational level of:
Qualifications
Minimum
Preferred
USD 63,600.00 - 95,400.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
- Provides Business Process Design & Improvement support within a defined organizational area or for assigned processes or process components.
- Engages with functional / operational leaders to understand business systems, processes, objectives, challenges and areas for improvement.
- Partners with internal and/or external process / design experts to:
- Create new processes, policies and solutions to support business objectives,
- Develop re-engineering and other improvement objectives, project parameters and resource requirements,
- Analyze workflows and identify issues, bottlenecks or other areas for effectiveness or efficiency improvement, o Provide necessary process education and training,
- Contributes to the development and analysis of process improvement recommendations by serving as a project team member and supporting efforts of the team.
- Ensures adherence to company principles, values, policies, and guidelines.
- Works with Legal, Regulatory and HR to ensure compliance with any applicable external regulatory requirements.
Competencies and Behaviors - Foundational level of:
- Analytical thinking
- Business Acumen
- Business process management
- Customer Focus
- Project Administration & Management
- Builds partnerships
- Collaborates with intent
- Communicates with consideration
- Develops trust
- Drives innovation
Qualifications
Minimum
- BA/BS degree in related discipline (i.e. Industrial Engineering, etc.) with 2 years of experience required in a related field OR 4 years of equivalent experience in lieu of a degree.
- Requires strong knowledge of list tools Microsoft Word, Excel, PowerPoint, SPSS, SAS, etc
- Excellent interpersonal, problem solving, analytical thinking , presentation, and collaborative skills to work effectively with teams throughout organization
Preferred
- Experience in telecommunications industry
USD 63,600.00 - 95,400.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Salary : $63,600 - $95,400
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