Technology Enablement Leader Senior Lead Enterprise Application Engineer

JOB SUMMARY:

This role is responsible for ensuring that Technology employees are enabled with what they need to perform their job from a knowledge perspective. Ensures that strategies are developed and implemented to ensure our teams have access to the right type of content and understand the technology to perform to the best of their ability.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Develops and leads processes and programs that impact the achievement of department results by connecting employees with the type of work they do, including changes to employee Technology tools, processes, and procedures.
• Provides Technology advice across major initiatives company wide.
• Packages Technology elements into repeatable deployments such as Meeting-in-a-Box
• Implements strategy that supports Technology departments and Senior Vice President-level leaders with key messaging to employees related to their positions, including business operations updates, EOY messages, all-hands, leader meetings, and speaking engagements.
• Leverages technical and operational department expertise to resolve and address critical and complex issues.
• Manages continuous integration environments and associated deployment pipelines across platforms such as CoxOne.
• Provides critical input into new processes, standards, and initiatives.
• Directs projects with broad, cross-Technology business impact.
• Leverages broad business understanding to investigate and resolve problems with cross-organization and Technology department impacts.
• Creates and uses data and analytics to measure the effectiveness of the enablement programs and channels and adjusts as necessary.
• Develops content that helps tell the story about Technology or our network to drive business decisions.
• Collaborates closely with Public Affairs
• Stays up to date with industry trends and best practices in Technology enablement.
• Operates with extensive latitude, exercising independent judgment and decision-making.

QUALIFICATIONS AND EXPERIENCE:

Minimum:

• Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related field; or 20 years' experience in a related field
• Requires strong knowledge of Microsoft Word, Excel, PowerPoint, and SharePoint
• Excellent analytical, problem-solving, interpersonal, collaboration, and communication skills to work effectively with teams throughout organization.
• Experience managing Technology enablement for large teams.
• Project management experience
• Strong attention to detail and ability to handle multiple tasks and projects simultaneously.
• Technical proficiency in understanding technologies associated with a broadband or technology company.

Preferred:

Experience in Telecommunications or Broadband industries desired.

The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.